WIKI is unable to authenticate user login

Incident Report for Macquarie University IT

Resolved

Access to Wiki is fully restored and all services are operational.

OneHelp Reference Number: INC0047690
Services Affected: Wiki
Impact: Staff and Students

Thank you for your patience during this service disruption.

For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au

Posted Aug 03, 2017 - 11:32 AEST

Investigating

WIKI is currently not authenticating user login.

We are working to resolve this and apologise for any inconvenience caused.

OneHelp Reference Number: INC0047690
Services Affected: WIKI
Impact: Staff and Student

For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au

Posted Aug 03, 2017 - 11:05 AEST

This incident affected: MQ Websites and Staff systems and services (click to expand) (Wiki).