Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 04, 2017 - 06:00 AEST
Scheduled
Scheduled IT system and network maintenance is taking place on Sunday 4 June 2017 from 6am to 6pm. Work being undertaken includes the ASAM migration and upgrade of the border firewalls. As a result, the following systems and services are impacted:
Sunday 4 June | 9am-6pm - ASAM migration - no access on or off campus for Faculty of Medicine and Health Sciences throughout the maintenance window.
Sunday 4 June | 6am-5pm - Border Firewall upgrade - users will experience intermittent outages that will last between 5 to 10 minutes to the following student and business applications:
Off Campus
Echo 360
iTeach
iParticipate
iPrint
iLab
Library Multisearch
Research Databases
Student 1 (AMIS)
Units
Unit Readings
Virtual Document Exchange
Datamart
Finance 1 (FMIS)
HR Online
Invoices
Radar.OneForge
Source.OneForge
Storage
Truth
WebCentral
Wiki
Eduroam
OneNet Anywhere (VPN)
Novell Netware
Print Servers
Stay informed:
Check the IT Maintenance Window calendar (http://bit.ly/1Z6zwbX), or subscribe here (http://bit.ly/1mHcX1d) for dates and times of planned Information Technology downtime windows for 2017.
Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au Manage notifications by clicking 'manage your subscription' below, or reply 'manage' to SMS notifications.
Follow @mqu_it on Twitter for breaking alerts and status updates
Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Posted May 30, 2017 - 13:41 AEST
This scheduled maintenance affected: Staff systems and services (click to expand) (FMIS (Finance One), Office 365, OneNet Anywhere (VPN), iShare, iTeach, Datamart, HR Online, Wiki, Truth), Student systems and services (click to expand) (Echo 360, Gmail (students), AppStream, Turnitin, Unit Guides), and iLearn, iPrint, MQ Websites, OneHelp, OneNet WiFi, OneNet Wired, Eduroam.