Microsoft advised that they are investigating an issue in which some users may be unable to connect to their mailbox from Outlook, Outlook on the web, mobile devices, or other protocols.
We are investigating and apologise for any inconvenience caused.
OneHelp Reference Number: INC0043873
Services Affected: Office365 mail
For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email email@example.com