April Maintenance Window - Sunday, 29 April 2018 from 6am to 12 midday
Scheduled Maintenance Report for Macquarie University IT
The scheduled maintenance has been completed.
Posted 4 months ago. Apr 29, 2018 - 12:00 AEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 4 months ago. Apr 29, 2018 - 06:00 AEST
IT system maintenance is taking place on Sunday 29 April 2018 from 6am to 12 midday to proactively address a potential fault in the Data Centre firewall.

OneNet Wired users and the University’s internet connection will NOT be affected by this maintenance. Telephony users will NOT be affected by this maintenance.

Application users may experience intermittent outages to one or all of the following shared, student and staff systems/services:
Shared systems and services
- Ask.mq
- Google Apps
- iLearn
- iPrint
- MQ Websites
- OneHelp
- OneNet WiFi
- Eduroam
- OneID

Student systems and services
- CourseFinder
- Echo 360
- eStudent
- Gmail (students)
- Handbook
- iLab
- Turnitin
- Unit Guides
- eApplications
- iParticipate (PACE)

Staff systems and services
- BoardPad
- FMIS (Finance One)
- Office 365
- OneNet Anywhere (VPN)
- iShare
- iTeach
- Datamart
- HR Online
- Wiki
- Truth
- eAcademic
- AMIS (Student One)
- Tracker
- Pure Research Management System (RMS)

Stay informed:
- Check the IT Maintenance Window calendar (http://bit.ly/1Z6zwbX), or subscribe here (http://bit.ly/1mHcX1d) for dates and times of planned Information Technology downtime windows for 2017.
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on Twitter for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au
Posted 4 months ago. Apr 20, 2018 - 16:18 AEST
This scheduled maintenance affected: Staff systems and services (click to expand) (BoardPad, FMIS (Finance One), Office 365, OneNet Anywhere (VPN), iShare, iTeach, Datamart, HR Online, Wiki, Truth, eAcademic, AMIS (Student One), Tracker), Student systems and services (click to expand) (CourseFinder, Echo 360, eStudent, Gmail (students), Handbook, iLab, Turnitin, Unit Guides, eApplications, iParticipate (PACE)), Research Hub (click to expand) (Pure Research Management System (RMS)), and Ask.mq, Google Apps, iLearn, iPrint, MQ Websites, OneHelp, OneNet WiFi, Eduroam, OneID.