Unable to authenticate to TRUTH

Incident Report for Macquarie University IT

Resolved

Access to Truth is fully restored.

OneHelp Reference Number: INC0050379
Services Affected: TRUTH
Impact: Staff

Thank you for your patience during this service disruption.

For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au

Posted Sep 04, 2017 - 19:45 AEST

Investigating

There is currently an issue preventing users from logging into TRUTH.

We are investigating and apologise for any inconvenience caused.

OneHelp Reference Number: INC0050379
Services Affected: TRUTH
Impact: Staff

For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au

Posted Sep 04, 2017 - 17:30 AEST

This incident affected: Staff systems and services (click to expand) (Truth).