All Systems Operational

About This Site

Welcome to Macquarie University's IT Status Page.

The below list shows a real-time view of the live operational status of IT systems and services.

To report an issue contact: IT Service Desk on 02 9850 HELP (4357) or onehelp@mq.edu.au.

Uptime over the past 90 days. View historical uptime.
Student systems and services (click to expand) Operational
90 days ago
100.0 % uptime
Today
CourseFinder ? Operational
Echo 360 ? Operational
eStudent Operational
Gmail (students) ? Operational
Handbook ? Operational
AppStream ? Operational
Turnitin Operational
Unit Guides ? Operational
eApplications ? Operational
iParticipate (PACE) Operational
Annual Progress Report Operational
90 days ago
100.0 % uptime
Today
Leganto Unit Readings ? Operational
90 days ago
100.0 % uptime
Today
Staff systems and services (click to expand) Operational
90 days ago
100.0 % uptime
Today
FMIS (Finance One) ? Operational
Office 365 ? Operational
OneNet Anywhere (VPN) ? Operational
iShare ? Operational
iTeach ? Operational
Datamart ? Operational
HR Online ? Operational
Wiki ? Operational
Truth ? Operational
eAcademic Operational
AMIS (Student One) ? Operational
Tracker ? Operational
Network/Shared Drive Operational
CloudStor ? Operational
Survivor ? Operational
TEDS Student Evaluation ? Operational
90 days ago
100.0 % uptime
Today
Basware (Invoices) ? Operational
90 days ago
100.0 % uptime
Today
Jedox (Foresight) ? Operational
90 days ago
100.0 % uptime
Today
Calumo ? Operational
90 days ago
100.0 % uptime
Today
HRIS Operational
90 days ago
100.0 % uptime
Today
Curriculum Management System (MQCMS) ? Operational
90 days ago
100.0 % uptime
Today
Discoverer Operational
90 days ago
100.0 % uptime
Today
Workday Operational
90 days ago
100.0 % uptime
Today
Research Hub (click to expand) Operational
90 days ago
100.0 % uptime
Today
Pure Research Management System (RMS) ? Operational
Research Reporting Operational
Animal Ethics, Biosafety Management and Human Ethics Management System Operational
Research Animal Management System Operational
Contracts & Legal Operational
Research Partnerships Operational
90 days ago
100.0 % uptime
Today
Research Portal ? Operational
90 days ago
100.0 % uptime
Today
Ask.mq ? Operational
Google Apps Operational
iLearn ? Operational
iPrint ? Operational
MQ Websites ? Operational
OneHelp ? Operational
OneNet WiFi ? Operational
OneNet Wired ? Operational
Eduroam ? Operational
OneID ? Operational
Webforms ? Operational
Telephony ? Operational
90 days ago
100.0 % uptime
Today
Network ? Operational
90 days ago
96.93 % uptime
Today
MultiSearch Operational
90 days ago
98.07 % uptime
Today
OneNet Anywhere ? Operational
90 days ago
100.0 % uptime
Today
Salesforce Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 24, 2024

No incidents reported today.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024
Incident - Service Degraded, Intermittent Access: iLearn
Resolved - iLearn experienced intermittent access (degradation).

Users may have experienced intermittent or degraded access or functionality with iLearn during the period of:
14 April 2024 23:00 AEST to 15 April 2024 07:30 AEST.

OneHelp Reference Number: INC0169451
Services Affected: iLearn
Impact: Staff/Students

For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt. 2, or email onehelp@mq.edu.au
Apr 14, 23:00 AEST
Apr 13, 2024

No incidents reported.

Apr 12, 2024
Incident - Service Unavailable / Service Outage: iLearn
Resolved - This incident has been resolved.
Apr 12, 19:22 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 12, 18:28 AEST
Investigating - iLearn is currently unavailable.
 
We are working to resolve this and apologise for any inconvenience caused.
 
OneHelp Reference Number: INC0169338
Services Affected: iLearn
Impact: students, staff


For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au
Apr 12, 17:29 AEST
Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

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