Thank you for your patience during this service disruption.
For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au
Posted Dec 11, 2017 - 14:04 AEDT
Investigating
There is an issue with Desktop handsets not displaying the red Voicemail message light when a new Voicemail is left on a users extension. Voicemail itself is working fine and the Call Log light is working if you've missed a call. This issue has been escalated to Telstra to investigate.
For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au
Posted Dec 11, 2017 - 11:05 AEDT
This incident affected: Research Hub (click to expand) (Pure Research Management System (RMS)) and Staff systems and services (click to expand) (FMIS (Finance One), Office 365, OneNet Anywhere (VPN), iShare, iTeach, Datamart, HR Online, Wiki, Truth, eAcademic, AMIS (Student One), Tracker).