June Maintenance Window - Sunday, 17 June 2018 from 3am to 5pm
Completed
The scheduled maintenance has been completed.
Posted Jun 17, 2018 - 17:00 AEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 17, 2018 - 03:00 AEST
Scheduled
Scheduled IT maintenance is taking place on Sunday 17 June 2018 from 3am to 5pm to investigate and test the MQ border firewalls and maintain core infrastructure. As a result, the following services may experience intermittent outages:
Shared systems and services
- Ask.mq
- Google Apps
- iLearn
- iPrint
- MQ Websites
- OneHelp
- OneNet WiFi
- Eduroam
- OneID
Student systems and services
- CourseFinder
- Echo 360
- eStudent
- Gmail (students)
- Handbook
- iLab
- Turnitin
- Unit Guides
- eApplications
- iParticipate (PACE)
Staff systems and services
- BoardPad
- FMIS (Finance One)
- Office 365
- OneNet Anywhere (VPN)
- iShare
- iTeach
- Datamart
- HR Online
- Wiki
- Truth
- eAcademic
- AMIS (Student One)
- Tracker
- Pure Research Management System (RMS)
Additional information:
Legacy OneNet Anywhere (VPN) upgrade - users of the old OneNet Anywhere (VPN) may experience intermittent outages between 8am - 9am.
Users who have moved onto the new OneNet Anywhere (Aruba VIA VPN), will not be affected by this system upgrade.
Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on Twitter for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Posted Jun 12, 2018 - 13:43 AEST
This scheduled maintenance affected: Student systems and services (click to expand) (CourseFinder, Echo 360, eStudent, Gmail (students), Handbook, AppStream, Turnitin, Unit Guides, eApplications, iParticipate (PACE)), Research Hub (click to expand) (Pure Research Management System (RMS)), Staff systems and services (click to expand) (FMIS (Finance One), Office 365, OneNet Anywhere (VPN), iShare, iTeach, Datamart, HR Online, Wiki, Truth, eAcademic, AMIS (Student One), Tracker), and Ask.mq, Google Apps, iLearn, iPrint, MQ Websites, OneHelp, OneNet WiFi, OneNet Wired, Eduroam, OneID.