ask.mq / Tracker is unavailable

Incident Report for Macquarie University IT

Resolved

Access to Ask.mq is fully restored and all services are operational.

OneHelp Reference Number: INC0063861
Services Affected: Tracker
Impact: Staff and Student

Thank you for your patience during this service disruption.

For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au

Posted May 09, 2018 - 15:54 AEST

Investigating

There is currently an issue preventing access to ask.mq.edu.au / Tracker.

We are investigating and apologise for any inconvenience caused.

OneHelp Reference Number: INC0063861
Services Affected: Tracker
Impact: Staff and Student

For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au

Posted May 09, 2018 - 09:35 AEST

This incident affected: Ask.mq.