Incident - Service Degraded: eStudent
Incident Report for Macquarie University IT
Resolved
This incident has been resolved.
Posted Jan 15, 2024 - 16:40 AEDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 12, 2024 - 10:00 AEDT
Investigating
We are currently re-investigating this issue.
Posted Jan 11, 2024 - 14:48 AEDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 11, 2024 - 12:14 AEDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 11, 2024 - 10:34 AEDT
Investigating
eStudent is currently experiencing service degradation.

We are working to resolve this and apologise for any inconvenience caused.

OneHelp Reference Number: INC0163141
Services Affected: eStudent
Impact: Staff/Students

For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt. 2, or email onehelp@mq.edu.au
Posted Jan 11, 2024 - 10:02 AEDT
This incident affected: Student systems and services (click to expand) (eStudent).