Investigating - We are currently experiencing delays when sending email to and receiving email from a non-Macquarie University email address. This is due to a global issue impacting our service provider.
This impacts all University staff, MUH and HDR student email addresses.
Documents scanned from iPrint will also be impacted however staff can send to a personal email address.
It is important to note that emails are queued and will be sent and received when the issue is resolved.
Emails sent between Macquarie University email addresses are not affected.
Our vendors are investigating and we apologise for any inconvenience caused.
OneHelp Reference Number: INC0095172
Services Affected: Office365 / MimeCast
Impact: Staff
For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au
Nov 19, 15:44 AEDT
This impacts all University staff, MUH and HDR student email addresses.
Documents scanned from iPrint will also be impacted however staff can send to a personal email address.
It is important to note that emails are queued and will be sent and received when the issue is resolved.
Emails sent between Macquarie University email addresses are not affected.
Our vendors are investigating and we apologise for any inconvenience caused.
OneHelp Reference Number: INC0095172
Services Affected: Office365 / MimeCast
Impact: Staff
For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au
Nov 19, 15:44 AEDT
About This Site
Welcome to Macquarie University's IT Status Page.
The below list shows a real-time view of the live operational status of IT systems and services.
To report an issue contact: IT Service Desk on 02 9850 HELP (4357) or onehelp@mq.edu.au.
Student systems and services (click to expand)
Operational
CourseFinder
?
Operational
Echo 360
?
Operational
eStudent
Operational
Gmail (students)
?
Operational
Handbook
?
Operational
iLab
?
Operational
Turnitin
Operational
Unit Guides
?
Operational
eApplications
?
Operational
iParticipate (PACE)
Operational
lynda.com
?
Operational
Annual Progress Report
Operational
Staff systems and services (click to expand)
Partial Outage
BoardPad
?
Operational
FMIS (Finance One)
?
Operational
Office 365
?
Partial Outage
OneNet Anywhere (VPN)
?
Operational
iShare
?
Operational
iTeach
?
Operational
Datamart
?
Operational
HR Online
?
Operational
Wiki
?
Operational
Truth
?
Operational
eAcademic
Operational
AMIS (Student One)
?
Operational
Tracker
?
Operational
Network/Shared Drive
Operational
CloudStor
?
Operational
Survivor
?
Operational
TEDS Student Evaluation
?
Operational
Basware (Invoices)
?
Operational
Jedox (Foresight)
?
Operational
Calumo
?
Operational
HRIS
Operational
Curriculum Management System (MQCMS)
?
Operational
Discoverer
Operational
Research Hub (click to expand)
Operational
Pure Research Management System (RMS)
?
Operational
Research Reporting
Operational
Animal Ethics, Biosafety Management and Human Ethics Management System
Operational
Research Animal Management System
Operational
Contracts & Legal
Operational
Research Partnerships
Operational
Research Portal
?
Operational
Faculty Systems (click to expand)
Operational
Faculty of Science and Engineering - Teaching Systems
?
Operational
Faculty of Science and Engineering - Staff Services
?
Operational
Ask.mq
?
Operational
Google Apps
Operational
iLearn
?
Operational
iPrint
?
Operational
MQ Websites
?
Operational
OneHelp
?
Operational
OneNet WiFi
?
Operational
OneNet Wired
?
Operational
Eduroam
?
Operational
OneID
?
Operational
Webforms
?
Operational
Telephony
?
Operational
Network
?
Operational
MultiSearch
Operational
OneNet Anywhere
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage