All Systems Operational

About This Site

Welcome to Macquarie University's IT Status Page.

The below list shows a real-time view of the live operational status of IT systems and services.

To report an issue contact: IT Service Desk on 02 9850 HELP (4357) or onehelp@mq.edu.au.

Student systems and services (click to expand) Operational
CourseFinder ? Operational
Echo 360 ? Operational
eStudent Operational
Gmail (students) ? Operational
Handbook ? Operational
iLab ? Operational
Turnitin Operational
Unit Guides ? Operational
eApplications ? Operational
Staff systems and services (click to expand) Operational
BoardPad ? Operational
FMIS (Finance One) ? Operational
Office 365 ? Operational
OneNet Anywhere (VPN) ? Operational
iShare ? Operational
iTeach ? Operational
Datamart ? Operational
HR Online ? Operational
Wiki ? Operational
Truth ? Operational
eAcademic Operational
AMIS (Student One) ? Operational
Tracker ? Operational
Faculty Systems (click to expand) Operational
Faculty of Science and Engineering - Teaching Systems ? Operational
Faculty of Science and Engineering - Staff Services ? Operational
Ask.mq ? Operational
Google Apps Operational
iLearn ? Operational
iPrint ? Operational
MQ Websites ? Operational
OneHelp ? Operational
OneNet WiFi ? Operational
OneNet Wired ? Operational
Eduroam ? Operational
OneID ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 25, 2017

No incidents reported today.

Jun 24, 2017

No incidents reported.

Jun 23, 2017

No incidents reported.

Jun 22, 2017

No incidents reported.

Jun 21, 2017
Resolved - Access to WIKI is fully restored.

OneHelp Reference Number: INC0045148
Services Affected: WIKI
Impact: Staff and Students

Thank you for your patience during this service disruption.

For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au
Jun 21, 10:40 AEST
Investigating - WIKI is currently unavailable.

We are investigating and apologise for any inconvenience caused.

OneHelp Reference Number: INC0045148
Services Affected: WIKI
Impact: Staff and Students

For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au
Jun 21, 10:08 AEST
Jun 20, 2017

No incidents reported.

Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017

No incidents reported.

Jun 15, 2017
Resolved - Access to OneNet WiFi is fully restored and all services are operational.

Investigations are ongoing to find the root cause.

OneHelp Reference Number: INC0044847
Services Affected: OneNet WiFi
Impact: Staff and Students
Jun 15, 13:39 AEST
Investigating - OneNet WiFi unavailable.

Multiple buildings across campus cannot connect to the OneNet Wireless network.

We are investigating and apologize for any inconvenience caused.

OneHelp Reference Number: INC0044847
Services Affected: OneNet Wi-Fi
Effected: Staff and Students
Jun 15, 13:28 AEST
Jun 14, 2017

No incidents reported.

Jun 13, 2017

No incidents reported.

Jun 12, 2017
Resolved - Access to Wiki is fully restored and all services are operational.

OneHelp Reference Number: INC0044640

Thank you for your patience during this service disruption.
Jun 12, 12:56 AEST
Investigating - Identified - Wiki is currently unavailable.

We are working to resolve this and apologise for any inconvenience caused.

OneHelp Reference Number: INC0044640

Services Affected: Wiki

Effected: All
Jun 12, 11:45 AEST
Jun 11, 2017

No incidents reported.