All Systems Operational

About This Site

Welcome to Macquarie University's IT Status Page.

The below list shows a real-time view of the live operational status of IT systems and services.

To report an issue contact: IT Service Desk on 02 9850 HELP (4357) or onehelp@mq.edu.au.

Uptime over the past 90 days. View historical uptime.
Student systems and services (click to expand) Operational
90 days ago
100.0 % uptime
Today
CourseFinder Operational
Echo 360 Operational
eStudent Operational
Gmail (students) Operational
Handbook Operational
AppStream Operational
Turnitin Operational
Unit Guides Operational
eApplications Operational
iParticipate (PACE) Operational
Annual Progress Report Operational
90 days ago
100.0 % uptime
Today
Leganto Unit Readings Operational
90 days ago
100.0 % uptime
Today
ProLearn Operational
90 days ago
100.0 % uptime
Today
Xetta Payment Gateway Operational
90 days ago
100.0 % uptime
Today
Staff systems and services (click to expand) Operational
90 days ago
100.0 % uptime
Today
FMIS (Finance One) Operational
Office 365 Operational
OneNet Anywhere (VPN) Operational
iShare Operational
iTeach Operational
Datamart Operational
HR Online Operational
Wiki Operational
Truth Operational
eAcademic Operational
AMIS (Student One) Operational
Network/Shared Drive Operational
Survivor Operational
TEDS Student Evaluation Operational
90 days ago
100.0 % uptime
Today
Basware (Invoices) Operational
90 days ago
100.0 % uptime
Today
Jedox (Foresight) Operational
90 days ago
100.0 % uptime
Today
Calumo Operational
90 days ago
100.0 % uptime
Today
HRIS Operational
90 days ago
100.0 % uptime
Today
Curriculum Management System (MQCMS) Operational
90 days ago
100.0 % uptime
Today
Discoverer Operational
90 days ago
100.0 % uptime
Today
Workday Operational
90 days ago
100.0 % uptime
Today
smartsheet Operational
90 days ago
100.0 % uptime
Today
GlobalProtect Datacenter VPN Operational
90 days ago
100.0 % uptime
Today
Research Hub (click to expand) Operational
90 days ago
100.0 % uptime
Today
Pure Research Management System (RMS) Operational
Research Reporting Operational
Animal Ethics, Biosafety Management and Human Ethics Management System Operational
Research Animal Management System Operational
90 days ago
100.0 % uptime
Today
Contracts & Legal Operational
90 days ago
100.0 % uptime
Today
Research Partnerships Operational
90 days ago
100.0 % uptime
Today
Research Portal Operational
90 days ago
100.0 % uptime
Today
Google Apps Operational
iLearn Operational
iPrint Operational
MQ Websites Operational
OneHelp (ServiceNow) Operational
OneNet WiFi Operational
OneNet Wired Operational
Eduroam Operational
OneID Operational
Webforms Operational
Telephony Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
MultiSearch Operational
90 days ago
100.0 % uptime
Today
OneNet Anywhere Operational
90 days ago
100.0 % uptime
Today
Salesforce Legacy (AUS64) Operational
90 days ago
98.01 % uptime
Today
Salesforce University (AUS58) Operational
90 days ago
97.7 % uptime
Today
Salesforce Health (AUS66) Operational
90 days ago
98.25 % uptime
Today
EZProxy Operational
90 days ago
100.0 % uptime
Today
Zoom Operational
90 days ago
100.0 % uptime
Today
REDCap Operational
90 days ago
100.0 % uptime
Today
Publish & Resource Booker Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance - Service Degraded, Intermittent Access, Partial Outage: Turnitin Jul 19, 2026 01:00-07:00 AEST

Scheduled maintenance is taking place on Turnitin on 19/07/2026.

As a result, Turnitin, iThenticate, iLearn, ProLearn, NMJiLearn will be degraded or partially unavailable during this time.

To facilitate this maintenance access to will be impacted from 19/07/2026 01:00 until 19/07/2026 07:00

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on X for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Posted on Jul 01, 2026 - 11:43 AEST

Scheduled Maintenance - Service Unavailable: ProLearn Jul 21, 2026 02:00-02:15 AEST

Scheduled ProLearn maintenance is taking place on 21/07/2026.

As a result, ProLearn will be impacted from 21/07/2026 02:00:00 until 21/07/2026 02:15:00.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on X for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Posted on Jul 14, 2026 - 16:59 AEST

Scheduled Maintenance - Service Unavailable: EventsAir Jul 21, 2026 09:00-11:00 AEST

Scheduled EventsAir maintenance is taking place on 21/07/2026.

As a result, EventsAir will be impacted from 21/07/2026 09:00:00 until 21/07/2026 11:00:00.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on X for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Posted on Jul 14, 2026 - 16:37 AEST

Scheduled Maintenance - Service Unavailable: iTeach Jul 21, 2026 20:30-23:30 AEST

Scheduled iTeach maintenance is taking place on 21/07/2026.

As a result, iTeach will be impacted from 21/07/2026 20:30:00 until 21/07/2026 23:30:00.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on X for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Posted on Jul 14, 2026 - 16:49 AEST

Scheduled Maintenance - Service Unavailable: NMJiLearn Jul 22, 2026 02:00-02:15 AEST

Scheduled NMJiLearn maintenance is taking place on 22/07/2026.

As a result, NMJiLearn will be impacted from 22/07/2026 02:00:00 until 22/07/2026 02:15:00.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on X for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Posted on Jul 14, 2026 - 17:14 AEST

Scheduled Maintenance - Service Unavailable: ProLearn and Turnitin Jul 23, 2026 11:30-12:30 AEST

Scheduled ProLearn and Turnitin maintenance is taking place on 23/07/2026.

As a result, ProLearn and Turnitin will be impacted from 23/07/2026 11:30 until 23/07/2026 12:30.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on X for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Posted on Jul 14, 2026 - 17:18 AEST
Jul 17, 2026

No incidents reported today.

Jul 16, 2026

No incidents reported.

Jul 15, 2026
Scheduled Maintenance - Service Unavailable: iLearn
Completed - The scheduled maintenance has been completed.
Jul 15, 02:15 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 02:00 AEST
Scheduled - Scheduled iLearn maintenance is taking place on 15/07/2026 .

As a result, iLearn will be impacted from 15/07/2026 02:00:00 until 15/07/2026 02:15:00.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on X for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Jul 14, 16:12 AEST
Jul 14, 2026
Scheduled Maintenance - Service Unavailable: Workday
Completed - The scheduled maintenance has been completed.
Jul 14, 23:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 18:00 AEST
Scheduled - Scheduled Workday maintenance is taking place on 14 July 2026.

As a result, Workday will be impacted from 14 July 2026 6:00 PM until 14 July 2026 11:30 PM.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on X for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Jul 9, 15:41 AEST
Scheduled Maintenance - Partial Outage: AARNet Network Hardware Upgrade (NTU Replacement)
Completed - The scheduled maintenance has been completed.
Jul 14, 22:01 AEST
Scheduled - Scheduled maintenance is taking place to support an AARNet network hardware upgrade involving replacement of a core NTU device.

A brief interruption to internet connectivity is expected between 14/07/2026 22:00 and 22:00:30, during which traffic will automatically fail over to a redundant link while routing reconverges.

All services are designed with redundancy, and connectivity will be restored automatically once the upgrade activity is complete.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on X for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Jul 1, 12:05 AEST
Scheduled Maintenance - Service Degraded, Intermittent Access, Partial Outage: Network & Infrastructure
Completed - The scheduled maintenance has been completed.
Jul 14, 22:01 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 22:00 AEST
Scheduled - Scheduled maintenance is taking place on Network & Infrastructure on 14/07/2026 22:00.

As a result, Network & Infrastructure will be degraded or partially unavailable during this time.

To facilitate this maintenance access to will be impacted from 14/07/2026 22:00 until 14/07/2026 22:01

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on X for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Jun 24, 07:46 AEST
Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026
Scheduled Maintenance - Service Unavailable: GovDC storage access from On-Prem NetApp storage
Completed - The scheduled maintenance has been completed.
Jul 11, 23:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 22:00 AEST
Scheduled - Scheduled GovDC storage access from On-Prem NetApp storage maintenance is taking place on 11/07/2026.

As a result, GovDC storage access from On-Prem NetApp storage will be impacted from 11/07/2026 22:00 until 11/07/2026 23:00.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on X for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Jul 7, 12:42 AEST
Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026
Scheduled Maintenance - Partial Outage: Standard Monthly Infrastructure Patching
Completed - The scheduled maintenance has been completed.
Jul 4, 18:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 06:00 AEST
Scheduled - Scheduled maintenance is taking place on 04/07/2026 from 06:00 to 18:00 as part of standard monthly infrastructure patching.

During this time, some services may be degraded or partially unavailable.

Access to various systems may be intermittently impacted while maintenance activities are carried out.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on X for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Jul 1, 11:21 AEST
Jul 3, 2026

No incidents reported.

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