Investigating - Truth is currently experiencing reduced performance.
We have identified the issue with the Search functionality that is preventing searches from returning in a timely manner.
This is also affecting Favourites and assigning Permissions, as they both rely upon being able to search to certain degrees.
Other features of Truth should still function, if you have a direct link to a file the link should still work or if you know the path to a file or folder you can navigate to it via the Macquarie folder on the far left of the page.
We are working with both our Vendor and Central IT to resolve this and apologise for any inconvenience caused.
OneHelp Reference Number: INC0050169
Services Affected: Truth
Impact: Staff/Students
For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au
Aug 31, 09:24 AEST
We have identified the issue with the Search functionality that is preventing searches from returning in a timely manner.
This is also affecting Favourites and assigning Permissions, as they both rely upon being able to search to certain degrees.
Other features of Truth should still function, if you have a direct link to a file the link should still work or if you know the path to a file or folder you can navigate to it via the Macquarie folder on the far left of the page.
We are working with both our Vendor and Central IT to resolve this and apologise for any inconvenience caused.
OneHelp Reference Number: INC0050169
Services Affected: Truth
Impact: Staff/Students
For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au
Aug 31, 09:24 AEST
About This Site
Welcome to Macquarie University's IT Status Page.
The below list shows a real-time view of the live operational status of IT systems and services.
To report an issue contact: IT Service Desk on 02 9850 HELP (4357) or onehelp@mq.edu.au.
Student systems and services (click to expand)
Operational
CourseFinder
?
Operational
Echo 360
?
Operational
eStudent
Operational
Gmail (students)
?
Operational
Handbook
?
Operational
iLab
?
Operational
Turnitin
Operational
Unit Guides
?
Operational
eApplications
?
Operational
iParticipate (PACE)
Operational
Staff systems and services (click to expand)
Operational
BoardPad
?
Operational
FMIS (Finance One)
?
Operational
Office 365
?
Operational
OneNet Anywhere (VPN)
?
Operational
iShare
?
Operational
iTeach
?
Operational
Datamart
?
Operational
HR Online
?
Operational
Wiki
?
Operational
Truth
?
Degraded Performance
eAcademic
Operational
AMIS (Student One)
?
Operational
Tracker
?
Operational
Pure Research Management System (RMS)
?
Operational
Faculty Systems (click to expand)
Operational
Faculty of Science and Engineering - Teaching Systems
?
Operational
Faculty of Science and Engineering - Staff Services
?
Operational
Ask.mq
?
Operational
Google Apps
Operational
iLearn
?
Operational
iPrint
?
Operational
MQ Websites
?
Operational
OneHelp
?
Operational
OneNet WiFi
?
Operational
OneNet Wired
?
Operational
Eduroam
?
Operational
OneID
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Pure Research Management System (RMS) maintenance - 8pm - 8.30pm Friday 15 September 2017
Sep 15, 20:00-20:30 AEST
Scheduled Pure Research Management System (RMS) maintenance is taking place at 8pm to 8.30pm on Friday 15 September 2017. Work is being undertaken to carry out routine maintenance, as a result access to Pure (RMS) will be unavailable during this time.
Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on Twitter for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Posted on Sep 15, 11:27 AEST
Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on Twitter for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Posted on Sep 15, 11:27 AEST