Macquarie University IT Status

All Systems Operational

About This Site

Welcome to Macquarie University's IT Status Page.

The below list shows a real-time view of the live operational status of IT systems and services.

To report an issue contact: IT Service Desk on 02 9850 HELP (4357) or onehelp@mq.edu.au.

Student systems and services (click to expand) Operational

CourseFinder Operational

Echo 360 Operational

eStudent Operational

Gmail (students) Operational

Handbook Operational

iLab Operational

Turnitin Operational

Unit Guides Operational

eApplications Operational

Staff systems and services (click to expand) Operational

BoardPad Operational

Finance 1 Operational

Office 365 (staff) Operational

OneNet Anywhere (VPN) Operational

iShare Operational

iTeach Operational

Datamart Operational

HR Online Operational

Wiki Operational

Truth Operational

eAcademic Operational

AMIS Operational

Faculty Systems (click to expand) Operational

Faculty of Science and Engineering - Teaching Systems Operational

Faculty of Science and Engineering - Staff Services Operational

Ask.mq Operational

Eduroam Operational

Google Apps Operational

iLearn Operational

iPrint Operational

MQ Websites Operational

OneHelp Operational

OneNet WiFi Operational

OneNet Wired Operational

OneID Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 30, 2017

No incidents reported today.

May 29, 2017

No incidents reported.

May 28, 2017

No incidents reported.

May 27, 2017

Critical AMIS Downtime Window - Saturday 27 May, 8am - 4pm

Completed - The scheduled maintenance has been completed.
May 27, 16:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 08:00 AEST

Scheduled - A critical update is required for Macquarie University's Academic Management Information System (AMIS) this Saturday 27 May from 8am to 4pm. As a result access to AMIS - eStudent, eApplications and eAcademic will be unavailable during this time.

Stay informed:
Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
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Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
May 24, 10:42 AEST

May 26, 2017

No incidents reported.

May 25, 2017

No incidents reported.

May 24, 2017

No incidents reported.

May 23, 2017

No incidents reported.

May 22, 2017

No incidents reported.

May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017

iPrint is unavailable on some printers

Resolved - Access to iPrint is fully restored.

OneHelp Reference Number: INC0043294
Services Affected: iPrint
Impact: Staff and Students

Thank you for your patience during this service disruption.

For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au
May 19, 11:33 AEST

Investigating - iPrint is currently experiencing issues preventing log on to some devices.

We are investigating and apologise for any inconvenience caused.

OneHelp Reference Number: INC0043294
Services Affected: iPrint
Impact: Staff and Students

For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au
May 19, 10:25 AEST

May 18, 2017

Macquarie OneNet WIFI is unavailable

Resolved - Macquarie OneNet WIFI is now restored.

We apologise for any inconvenience caused.

OneHelp Reference Number: INC0043241
Services Affected: Macquarie OneNet WIFI
Impact: Staff and Student
May 18, 14:50 AEST

Investigating - Macquarie OneNet WIFI is currently unavailable.

We are investigating and apologise for any inconvenience caused.

OneHelp Reference Number: INC0043241
Services Affected: Macquarie OneNet WIFI
Impact: Staff and Student
May 18, 14:24 AEST

May 17, 2017

No incidents reported.

May 16, 2017

No incidents reported.