All Systems Operational

About This Site

Welcome to Macquarie University's IT Status Page.

The below list shows a real-time view of the live operational status of IT systems and services.

To report an issue contact: IT Service Desk on 02 9850 HELP (4357) or onehelp@mq.edu.au.

Uptime over the past 90 days. View historical uptime.
Student systems and services (click to expand) Operational
90 days ago
99.96 % uptime
Today
CourseFinder ? Operational
Echo 360 ? Operational
eStudent Operational
Gmail (students) ? Operational
Handbook ? Operational
AppStream ? Operational
Turnitin Operational
Unit Guides ? Operational
eApplications ? Operational
iParticipate (PACE) Operational
Annual Progress Report Operational
90 days ago
100.0 % uptime
Today
Leganto Unit Readings ? Operational
90 days ago
99.93 % uptime
Today
Staff systems and services (click to expand) Operational
90 days ago
100.0 % uptime
Today
FMIS (Finance One) ? Operational
Office 365 ? Operational
OneNet Anywhere (VPN) ? Operational
iShare ? Operational
iTeach ? Operational
Datamart ? Operational
HR Online ? Operational
Wiki ? Operational
Truth ? Operational
eAcademic Operational
AMIS (Student One) ? Operational
Network/Shared Drive Operational
Survivor ? Operational
TEDS Student Evaluation ? Operational
90 days ago
100.0 % uptime
Today
Basware (Invoices) ? Operational
90 days ago
100.0 % uptime
Today
Jedox (Foresight) ? Operational
90 days ago
100.0 % uptime
Today
Calumo ? Operational
90 days ago
100.0 % uptime
Today
HRIS Operational
90 days ago
100.0 % uptime
Today
Curriculum Management System (MQCMS) ? Operational
90 days ago
100.0 % uptime
Today
Discoverer Operational
90 days ago
100.0 % uptime
Today
Workday Operational
90 days ago
100.0 % uptime
Today
smartsheet Operational
90 days ago
100.0 % uptime
Today
GlobalProtect Datacenter VPN Operational
90 days ago
100.0 % uptime
Today
Research Hub (click to expand) Operational
90 days ago
100.0 % uptime
Today
Pure Research Management System (RMS) ? Operational
Research Reporting Operational
Animal Ethics, Biosafety Management and Human Ethics Management System Operational
Research Animal Management System Operational
90 days ago
100.0 % uptime
Today
Contracts & Legal Operational
90 days ago
100.0 % uptime
Today
Research Partnerships Operational
90 days ago
100.0 % uptime
Today
Research Portal ? Operational
90 days ago
100.0 % uptime
Today
Google Apps Operational
iLearn ? Operational
iPrint ? Operational
MQ Websites ? Operational
OneHelp (ServiceNow) ? Operational
OneNet WiFi ? Operational
OneNet Wired ? Operational
Eduroam ? Operational
OneID ? Operational
Webforms ? Operational
Telephony ? Operational
90 days ago
100.0 % uptime
Today
Network ? Operational
90 days ago
100.0 % uptime
Today
MultiSearch Operational
90 days ago
100.0 % uptime
Today
OneNet Anywhere ? Operational
90 days ago
100.0 % uptime
Today
Salesforce Legacy (AUS64) Operational
90 days ago
98.98 % uptime
Today
Salesforce University (AUS58) Operational
90 days ago
98.93 % uptime
Today
Salesforce Health (AUS66) Operational
90 days ago
98.98 % uptime
Today
EZProxy Operational
90 days ago
99.93 % uptime
Today
Zoom Operational
90 days ago
99.97 % uptime
Today
REDCap Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 4, 2025

No incidents reported today.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025
Scheduled Maintenance - Service Degraded: OneNet Wi-Fi/OneNet Fixed Internet
Completed - The scheduled maintenance has been completed.
Jun 22, 16:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 08:00 AEST
Scheduled - Scheduled maintenance is taking place on OneNet Wi-Fi and OneNet Fixed Internet on 22 June 2025 from 08:00 AEST.

As a result, OneNet Wi-Fi and OneNet Fixed Internet may be degraded during this time.

To facilitate this maintenance access to OneNet Wi-Fi and OneNet Fixed Internet may be impacted from 22 June 2025 08:00 to 16:00 AEST.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on Twitter for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Jun 20, 12:57 AEST
Jun 21, 2025

No incidents reported.

Jun 20, 2025
Incident - Service Unavailable: Library Resources; MultiSearch, EZProxy, Leganto
Resolved - This incident has been resolved.
Jun 20, 12:52 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 6, 11:05 AEST
Investigating - Library Resources including MultiSearch, EZProxy, and Leganto are currently Unavailable.
 
We are working to resolve this and apologise for any inconvenience caused.
 
OneHelp Reference Number: INC0189465
Services Affected: Library Resources including MultiSearch, EZProxy, and Leganto
Impact: Staff/Students


For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au
Jun 6, 09:38 AEST
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