Macquarie University IT Status

Workday maintenance – Friday 30 July 2021 5:00 pm – Monday 2 August 12:00 am (AEST)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 17:01 AEST

Scheduled - Scheduled maintenance is taking place to Workday between Friday 5pm 30 July 2021 and Monday 12am 2 August 2021.

Workday will be unavailable during this time.

If you need to complete a timesheet during this time, please manually track any time worked over the weekend and enter this into Workday on Monday morning when the system next becomes available. You’ll be able to submit and approve timesheets up until 11am on 2 August 2021 in time for the Entities pay run.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time
notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on Twitter for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.

About This Site

Welcome to Macquarie University's IT Status Page.

The below list shows a real-time view of the live operational status of IT systems and services.

To report an issue contact: IT Service Desk on 02 9850 HELP (4357) or onehelp@mq.edu.au.

Uptime over the past 90 days. View historical uptime.

Student systems and services (click to expand) Operational

90 days ago

100.0 % uptime

Today

CourseFinder Operational

Echo 360 Operational

eStudent Operational

Gmail (students) Operational

Handbook Operational

AppStream Operational

Turnitin Operational

Unit Guides Operational

eApplications Operational

iParticipate (PACE) Operational

Lindedin Learning Operational

Annual Progress Report Operational

90 days ago

100.0 % uptime

Today

Leganto Operational

90 days ago

100.0 % uptime

Today

Staff systems and services (click to expand) Under Maintenance

90 days ago

99.98 % uptime

Today

BoardPad Operational

FMIS (Finance One) Operational

Office 365 Operational

OneNet Anywhere (VPN) Operational

iShare Operational

iTeach Operational

Datamart Operational

HR Online Operational

Wiki Operational

Truth Operational

eAcademic Operational

AMIS (Student One) Operational

Tracker Operational

Network/Shared Drive Operational

CloudStor Operational

Survivor Operational

TEDS Student Evaluation Operational

90 days ago

100.0 % uptime

Today

Basware (Invoices) Operational

90 days ago

100.0 % uptime

Today

Jedox (Foresight) Operational

90 days ago

100.0 % uptime

Today

Calumo Operational

90 days ago

100.0 % uptime

Today

HRIS Operational

90 days ago

100.0 % uptime

Today

Curriculum Management System (MQCMS) Operational

90 days ago

100.0 % uptime

Today

Discoverer Operational

90 days ago

100.0 % uptime

Today

Workday Under Maintenance

90 days ago

99.88 % uptime

Today

Research Hub (click to expand) Operational

90 days ago

100.0 % uptime

Today

Pure Research Management System (RMS) Operational

Research Reporting Operational

Animal Ethics, Biosafety Management and Human Ethics Management System Operational

Research Animal Management System Operational

Contracts & Legal Operational

Research Partnerships Operational

90 days ago

100.0 % uptime

Today

Research Portal Operational

90 days ago

100.0 % uptime

Today

Ask.mq Operational

Google Apps Operational

iLearn Operational

iPrint Operational

MQ Websites Operational

OneHelp Operational

OneNet WiFi Operational

OneNet Wired Operational

Eduroam Operational

OneID Operational

Webforms Operational

Telephony Operational

90 days ago

100.0 % uptime

Today

Network Operational

90 days ago

100.0 % uptime

Today

MultiSearch Operational

90 days ago

100.0 % uptime

Today

OneNet Anywhere Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 31, 2021

No incidents reported today.

Jul 30, 2021

Unresolved incident: Workday maintenance – Friday 30 July 2021 5:00 pm – Monday 2 August 12:00 am (AEST).

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

Curriculum Management System (MQCMS) unavailable – Mon 26th July 2021 from 5:00PM to 11:00PM

Completed - The scheduled maintenance has been completed.
Jul 26, 23:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 17:00 AEST

Scheduled - The Curriculum Management System (MQCMS) will undergo maintenance to commence rollover of Undergraduate Double Degrees to 2022. Scheduled MQCMS maintenance is taking place on Mon 26th July 2021 from 5:00PM.

To facilitate the 2022 rollover

- Access to MQCMS will be unavailable on Mon 26th July 2021 from 5:00PM until 11:00PM.
- Data transfer from MQCMS to iTeach will also be unavailable from Mon 26th July 2021 5:00PM until Tue
27th Jul 2021 5:00PM. Unit updates and approvals made in MQCMS during this period will not be lost and
will be reflected in iTeach after the outage.

What are we changing?

- Rollover of Undergraduate Double Degrees to 2022 versions in MQCMS

We apologise for any inconvenience the outage may cause.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on Twitter for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Jul 26, 12:27 AEST

Jul 25, 2021

Pure RMS maintenance - 4:00 PM Saturday, 24 July to 1:00 AM Sunday, 25 July, 2021

Completed - The scheduled maintenance has been completed.
Jul 25, 01:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 16:00 AEST

Scheduled - Access to Pure RMS will be affected on Saturday 24th July 2021 from 4.00PM to Sunday 25th 1.00AM (AEDT). Scheduled server maintenance is being undertaken by Elsevier and will involve server restarts running Pure RMS. This means users of Pure RMS may experience issues while attempting to access Pure RMS during the 9-hour maintenance window.

For the Macquarie University Research Portal there will not be any noticeable downtime
Jul 15, 15:16 AEST

Jul 24, 2021

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

Curriculum Management System (MQCMS) unavailable – Mon 19th July 2021 from 5:00PM to 10:00PM

Completed - The scheduled maintenance has been completed.
Jul 19, 22:01 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 17:00 AEST

Scheduled - The Curriculum Management System (MQCMS) will undergo maintenance to commence rollover of Academic Items to 2022. Scheduled MQCMS maintenance is taking place on Mon 19th July 2021 from 5:00PM.

To facilitate the 2022 rollover

- Access to MQCMS will be unavailable from 19th July 2021 5:00PM until 19th July 2021 10:00PM.
- Data transfer from MQCMS to iTeach will also be unavailable from Mon 19th July 2021 5:00PM until Tue
20th Jul 2021 5:00PM. Unit updates and approvals made in MQCMS during this period will not be lost and
will be reflected in iTeach after the outage.

What are we changing?

- Rollover of Academic Items (Units, Courses, Majors, Minors etc.) to 2022 versions in MQCMS

We apologise for any inconvenience the outage may cause.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on Twitter for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Jul 15, 17:38 AEST

iTeach/Unit Guides Maintenance - 4 PM Monday 19 July to 6:30 PM Monday 19 July, 2021

Completed - The scheduled maintenance has been completed.
Jul 19, 18:30 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 16:00 AEST

Scheduled - iTeach and Unit Guides will be undergoing scheduled maintenance from 4-6:30pm on Monday 19th July. Both systems may be unavailable during this time in order to perform regular maintenance and upgrades.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on Twitter for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Jul 15, 17:19 AEST

Jul 18, 2021

IT Maintenance Window - 6am Sunday 18 July to 2pm Sunday18 July 2021 - Partial outage

Completed - The scheduled maintenance has been completed.
Jul 18, 14:01 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 06:00 AEST

Scheduled - Scheduled IT maintenance is taking place between 6am Sunday 18 July to 2pm Sunday18 July 2021

As a result, the OneNet network connection and OnePod VPN connection in some areas may have a short 5 minute outage between 6am to 6:30am.

No other applications or services outages are expected.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on Twitter for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Jul 15, 12:36 AEST

Workday unavailable

Resolved - Workday maintenance has concluded and the web site is now accessible.
Jul 18, 11:30 AEST

Identified - Workday is currently performing system maintenance and will be unavailable between 4:00 PM, Saturday 17th July and 4:00 AM, Sunday 18th July.
Jul 17, 17:15 AEST

Jul 17, 2021

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