All Systems Operational

About This Site

Welcome to Macquarie University's IT Status Page.

The below list shows a real-time view of the live operational status of IT systems and services.

To report an issue contact: IT Service Desk on 02 9850 HELP (4357) or onehelp@mq.edu.au.

Uptime over the past 90 days. View historical uptime.
Student systems and services (click to expand) Operational
90 days ago
100.0 % uptime
Today
CourseFinder ? Operational
Echo 360 ? Operational
eStudent Operational
Gmail (students) ? Operational
Handbook ? Operational
iLab ? Operational
Turnitin Operational
Unit Guides ? Operational
eApplications ? Operational
iParticipate (PACE) Operational
lynda.com ? Operational
Annual Progress Report Operational
90 days ago
100.0 % uptime
Today
Staff systems and services (click to expand) Operational
90 days ago
100.0 % uptime
Today
BoardPad ? Operational
FMIS (Finance One) ? Operational
Office 365 ? Operational
OneNet Anywhere (VPN) ? Operational
iShare ? Operational
iTeach ? Operational
Datamart ? Operational
HR Online ? Operational
Wiki ? Operational
Truth ? Operational
eAcademic Operational
AMIS (Student One) ? Operational
Tracker ? Operational
Network/Shared Drive Operational
CloudStor ? Operational
Survivor ? Operational
TEDS Student Evaluation ? Operational
90 days ago
100.0 % uptime
Today
Basware ? Operational
90 days ago
100.0 % uptime
Today
Jedox (Foresight) ? Operational
90 days ago
100.0 % uptime
Today
Calumo ? Operational
90 days ago
100.0 % uptime
Today
Research Hub (click to expand) Operational
90 days ago
100.0 % uptime
Today
Pure Research Management System (RMS) ? Operational
Research Reporting Operational
Animal Ethics, Biosafety Management and Human Ethics Management System Operational
Research Animal Management System Operational
Contracts & Legal Operational
Research Partnerships Operational
90 days ago
100.0 % uptime
Today
Research Portal ? Operational
90 days ago
100.0 % uptime
Today
Faculty Systems (click to expand) Operational
Faculty of Science and Engineering - Teaching Systems ? Operational
Faculty of Science and Engineering - Staff Services ? Operational
Ask.mq ? Operational
Google Apps Operational
iLearn ? Operational
iPrint ? Operational
MQ Websites ? Operational
OneHelp ? Operational
OneNet WiFi ? Operational
OneNet Wired ? Operational
Eduroam ? Operational
OneID ? Operational
Webforms ? Operational
Telephony ? Operational
90 days ago
99.6 % uptime
Today
Network ? Operational
90 days ago
99.89 % uptime
Today
MultiSearch Operational
90 days ago
100.0 % uptime
Today
OneNet Anywhere ? Operational
90 days ago
99.89 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
May 26, 2019
IT Maintenance Window - Sunday 26 May from 6am - 4pm
Completed - The scheduled maintenance has been completed.
May 26, 16:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 06:00 AEST
Update - We will be undergoing scheduled maintenance during this time.
May 22, 11:52 AEST
Scheduled - Scheduled IT maintenance is taking place on Sunday 26 May 2019 from 6am - 4pm.

As a result, the following services will be affected:
- OneNet Wifi and OneNet Wired - Users may experience outages for up to 10 minutes during this time.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on Twitter for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
May 22, 11:53 AEST
Pure Research Management System (RMS) Maintenance - Saturday 25 May to Sunday 26 May
Completed - The scheduled maintenance has been completed.
May 26, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 17:01 AEST
Scheduled - Pure Research Management System (RMS) and the Macquarie University Research Portal will undergo maintenance work between 5pm Saturday 25 May to 1am Sunday 26 May.

During this time, Pure RMS and Research Portal users may experience an outage for up to 10 minutes.

We apologise for any inconvenience caused.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on Twitter for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au
May 22, 12:04 AEST
May 24, 2019

No incidents reported.

May 23, 2019

No incidents reported.

May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019
iShare maintenance - Saturday 18 May 2019 from 11pm - 2am
Completed - The scheduled maintenance has been completed.
May 19, 02:01 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 23:00 AEST
Update - We will be undergoing scheduled maintenance during this time.
May 14, 14:55 AEST
Scheduled - Scheduled iShare maintenance is taking place on Saturday 18 May 2019 at 11pm. Work is being undertaken to perform some minor but mandatory maintenance for the database server.

To facilitate this maintenance, access to iShare will be unavailable from 11pm on 18 May 2019 until 2am on 19 May 2019.
May 14, 14:53 AEST
May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

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