All Systems Operational

About This Site

Welcome to Macquarie University's IT Status Page.

The below list shows a real-time view of the live operational status of IT systems and services.

To report an issue contact: IT Service Desk on 02 9850 HELP (4357) or onehelp@mq.edu.au.

Student systems and services (click to expand) Operational
90 days ago
100.0 % uptime
Today
CourseFinder ? Operational
Echo 360 ? Operational
eStudent Operational
Gmail (students) ? Operational
Handbook ? Operational
AppStream ? Operational
Turnitin Operational
Unit Guides ? Operational
eApplications ? Operational
iParticipate (PACE) Operational
Lindedin Learning ? Operational
Annual Progress Report Operational
90 days ago
100.0 % uptime
Today
Leganto ? Operational
90 days ago
100.0 % uptime
Today
Staff systems and services (click to expand) Operational
90 days ago
99.47 % uptime
Today
BoardPad ? Operational
FMIS (Finance One) ? Operational
Office 365 ? Operational
OneNet Anywhere (VPN) ? Operational
iShare ? Operational
iTeach ? Operational
Datamart ? Operational
HR Online ? Operational
Wiki ? Operational
Truth ? Operational
eAcademic Operational
AMIS (Student One) ? Operational
Tracker ? Operational
Network/Shared Drive Operational
CloudStor ? Operational
Survivor ? Operational
TEDS Student Evaluation ? Operational
90 days ago
100.0 % uptime
Today
Basware (Invoices) ? Operational
90 days ago
100.0 % uptime
Today
Jedox (Foresight) ? Operational
90 days ago
100.0 % uptime
Today
Calumo ? Operational
90 days ago
100.0 % uptime
Today
HRIS Operational
90 days ago
97.65 % uptime
Today
Curriculum Management System (MQCMS) ? Operational
90 days ago
99.34 % uptime
Today
Discoverer Operational
90 days ago
99.34 % uptime
Today
Research Hub (click to expand) Operational
90 days ago
100.0 % uptime
Today
Pure Research Management System (RMS) ? Operational
Research Reporting Operational
Animal Ethics, Biosafety Management and Human Ethics Management System Operational
Research Animal Management System Operational
Contracts & Legal Operational
Research Partnerships Operational
90 days ago
100.0 % uptime
Today
Research Portal ? Operational
90 days ago
100.0 % uptime
Today
Faculty Systems (click to expand) Operational
Faculty of Science and Engineering - Teaching Systems ? Operational
Faculty of Science and Engineering - Staff Services ? Operational
Ask.mq ? Operational
Google Apps Operational
iLearn ? Operational
iPrint ? Operational
MQ Websites ? Operational
OneHelp ? Operational
OneNet WiFi ? Operational
OneNet Wired ? Operational
Eduroam ? Operational
OneID ? Operational
Webforms ? Operational
Telephony ? Operational
90 days ago
99.95 % uptime
Today
Network ? Operational
90 days ago
100.0 % uptime
Today
MultiSearch Operational
90 days ago
99.34 % uptime
Today
OneNet Anywhere ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Apr 7, 2020

No incidents reported today.

Apr 6, 2020

No incidents reported.

Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020
Completed - The scheduled maintenance has been completed.
Mar 31, 11:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 15:00 AEDT
Scheduled - The Curriculum Management System (MQCMS) will undergo maintenance to deploy new double degree feature and fix a couple of bugs.
Scheduled MQCMS maintenance is taking place on 30th March 2020 3:00pm. Work is being undertaken to deploy new double degree feature and fix bugs , as a result access to MQSMS will be unavailable during this time.

To facilitate this upgrade access to MQCMS will be unavailable from 30th March 2020 3:00pm until 31st March 2020 11:00am.

What are we changing? 
1. We are deploying a new feature to support the end-to-end management of dynamic double degrees in MQCMS.  This feature will ensure that accurate and up to date information is available for staff to provide advice on double degrees structures for Course-component.

2. As a response to feedback from users, we will also be deploying a new feature:
• Enable MQ users to run the reports from MQCMS

While we are excited to be delivering these enhancements to the system, we apologise for any inconvenience the outage may cause.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on Twitter for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Mar 27, 16:20 AEDT
Mar 30, 2020
Completed - The scheduled maintenance has been completed.
Mar 30, 20:15 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 20:00 AEDT
Scheduled - Scheduled Pure RMS maintenance is taking place on 30th March 2020 8:00 pm. Work is being undertaken to carry out planned work on Pure RMS, as a result access to Pure RMS will be unavailable during this time.

To facilitate this access to Pure RMS will be unavailable from 30th March 2020 8:00 pm until 30th March 2020 8:15 pm.

Updates to the Portal will also be affected and will not resume updating until after the restart of Pure RMS completed.


Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on Twitter for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Mar 27, 12:38 AEDT
Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020
Completed - The scheduled maintenance has been completed.
Mar 25, 17:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 17:01 AEDT
Scheduled - Scheduled HRIS maintenance is taking place on 25 March 2020 5:00 pm. Work is being undertaken to carry out routine maintenance , as a result access to HRIS will be unavailable

To facilitate this upgrade access to HRIS will be unavailable from 25 March 2020 5:00 pm until 25 March 2020 5:30 pm


Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on Twitter for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Mar 25, 14:17 AEDT
Mar 24, 2020

No incidents reported.