Experiencing Issues with Salesforce Legacy (AUS64), Salesforce University (AUS58), and Salesforce Health (AUS66)
About This Site
Welcome to Macquarie University's IT Status Page.
The below list shows a real-time view of the live operational status of IT systems and services.
To report an issue contact: IT Service Desk on 02 9850 HELP (4357) or onehelp@mq.edu.au.
Student systems and services (click to expand)
Operational
CourseFinder
Operational
Echo 360
Operational
eStudent
Operational
Gmail (students)
Operational
Handbook
Operational
AppStream
Operational
Turnitin
Operational
Unit Guides
Operational
eApplications
Operational
iParticipate (PACE)
Operational
Annual Progress Report
Operational
Leganto Unit Readings
Operational
ProLearn
Operational
Xetta Payment Gateway
Operational
Staff systems and services (click to expand)
Operational
FMIS (Finance One)
Operational
Office 365
Operational
OneNet Anywhere (VPN)
Operational
iShare
Operational
iTeach
Operational
Datamart
Operational
HR Online
Operational
Wiki
Operational
Truth
Operational
eAcademic
Operational
AMIS (Student One)
Operational
Network/Shared Drive
Operational
Survivor
Operational
TEDS Student Evaluation
Operational
Basware (Invoices)
Operational
Jedox (Foresight)
Operational
Calumo
Operational
HRIS
Operational
Curriculum Management System (MQCMS)
Operational
Discoverer
Operational
Workday
Operational
smartsheet
Operational
GlobalProtect Datacenter VPN
Operational
Research Hub (click to expand)
Operational
Pure Research Management System (RMS)
Operational
Research Reporting
Operational
Animal Ethics, Biosafety Management and Human Ethics Management System
Operational
Research Animal Management System
Operational
Contracts & Legal
Operational
Research Partnerships
Operational
Research Portal
Operational
Google Apps
Operational
iLearn
Operational
iPrint
Operational
MQ Websites
Operational
OneHelp (ServiceNow)
Operational
OneNet WiFi
Operational
OneNet Wired
Operational
Eduroam
Operational
OneID
Operational
Webforms
Operational
Telephony
Operational
Network
Operational
MultiSearch
Operational
OneNet Anywhere
Operational
Salesforce Legacy (AUS64)
Partial Outage
Salesforce University (AUS58)
Partial Outage
Salesforce Health (AUS66)
Partial Outage
EZProxy
Operational
Zoom
Operational
REDCap
Operational
Publish & Resource Booker
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance - Partial Outage: Standard Monthly Infrastructure Patching Sep 5, 2026 06:00-18:00 AEST
Scheduled maintenance is taking place on 05/09/2026 from 6:00 AM AEST to 6:00 PM AEST as part of standard monthly infrastructure patching.
During this time, some services may be degraded or partially unavailable.
Access to various systems may be intermittently impacted while maintenance activities are carried out. The maintenance includes deployment of approved security patches to internet-facing production Windows and Linux servers to maintain compliance and security requirements.
Stay informed:
Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
Follow @mqu_it on X for breaking alerts and status updates
Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Posted on Aug 26, 2026 - 12:14 AEST
During this time, some services may be degraded or partially unavailable.
Access to various systems may be intermittently impacted while maintenance activities are carried out. The maintenance includes deployment of approved security patches to internet-facing production Windows and Linux servers to maintain compliance and security requirements.
Stay informed:
Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
Follow @mqu_it on X for breaking alerts and status updates
Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Posted on Aug 26, 2026 - 12:14 AEST
Scheduled Maintenance - Launch: AMIS and FinanceOne 2026A Upgrade Sep 11, 2026 18:00 - Sep 12, 2026 17:00 AEST
On 11 September 2026, the AMIS and FinanceOne 2026A Upgrade is scheduled to launch.
To facilitate this upgrade, access to AMIS, eStudent, eAcademic, MyAcademic, Applicant Portal, FinanceOne, Basware and RPA Bots will be unavailable from 6:00 PM AEST on 11 September 2026 until 5:00 PM AEST on 12 September 2026.
About the upgrade:
This upgrade will move AMIS and FinanceOne to version 2026A. The current version (2025A) is no longer supported by the vendor and future fixes and updates will only be provided for supported releases. User Acceptance Testing has been completed prior to implementation.
Stay informed:
Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
Follow @mqu_it on X for breaking alerts and status updates
Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Posted on Aug 26, 2026 - 12:18 AEST
To facilitate this upgrade, access to AMIS, eStudent, eAcademic, MyAcademic, Applicant Portal, FinanceOne, Basware and RPA Bots will be unavailable from 6:00 PM AEST on 11 September 2026 until 5:00 PM AEST on 12 September 2026.
About the upgrade:
This upgrade will move AMIS and FinanceOne to version 2026A. The current version (2025A) is no longer supported by the vendor and future fixes and updates will only be provided for supported releases. User Acceptance Testing has been completed prior to implementation.
Stay informed:
Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
Follow @mqu_it on X for breaking alerts and status updates
Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Posted on Aug 26, 2026 - 12:18 AEST