All Systems Operational

About This Site

Welcome to Macquarie University's IT Status Page.

The below list shows a real-time view of the live operational status of IT systems and services.

To report an issue contact: IT Service Desk on 02 9850 HELP (4357) or onehelp@mq.edu.au.

Student systems and services (click to expand) Operational
90 days ago
100.0 % uptime
Today
CourseFinder ? Operational
Echo 360 ? Operational
eStudent Operational
Gmail (students) ? Operational
Handbook ? Operational
iLab ? Operational
Turnitin Operational
Unit Guides ? Operational
eApplications ? Operational
iParticipate (PACE) Operational
lynda.com ? Operational
Annual Progress Report Operational
90 days ago
100.0 % uptime
Today
Staff systems and services (click to expand) Operational
90 days ago
100.0 % uptime
Today
BoardPad ? Operational
FMIS (Finance One) ? Operational
Office 365 ? Operational
OneNet Anywhere (VPN) ? Operational
iShare ? Operational
iTeach ? Operational
Datamart ? Operational
HR Online ? Operational
Wiki ? Operational
Truth ? Operational
eAcademic Operational
AMIS (Student One) ? Operational
Tracker ? Operational
Network/Shared Drive Operational
CloudStor ? Operational
Survivor ? Operational
TEDS Student Evaluation ? Operational
90 days ago
100.0 % uptime
Today
Basware ? Operational
90 days ago
100.0 % uptime
Today
Jedox (Foresight) ? Operational
90 days ago
100.0 % uptime
Today
Calumo ? Operational
90 days ago
100.0 % uptime
Today
Research Hub (click to expand) Operational
90 days ago
100.0 % uptime
Today
Pure Research Management System (RMS) ? Operational
Research Reporting Operational
Animal Ethics, Biosafety Management and Human Ethics Management System Operational
Research Animal Management System Operational
Contracts & Legal Operational
Research Partnerships Operational
90 days ago
100.0 % uptime
Today
Research Portal ? Operational
90 days ago
100.0 % uptime
Today
Faculty Systems (click to expand) Operational
Faculty of Science and Engineering - Teaching Systems ? Operational
Faculty of Science and Engineering - Staff Services ? Operational
Ask.mq ? Operational
Google Apps Operational
iLearn ? Operational
iPrint ? Operational
MQ Websites ? Operational
OneHelp ? Operational
OneNet WiFi ? Operational
OneNet Wired ? Operational
Eduroam ? Operational
OneID ? Operational
Webforms ? Operational
Telephony ? Operational
90 days ago
99.99 % uptime
Today
Network ? Operational
90 days ago
100.0 % uptime
Today
MultiSearch Operational
90 days ago
100.0 % uptime
Today
OneNet Anywhere ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Aug 22, 2019

No incidents reported today.

Aug 21, 2019

No incidents reported.

Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019
Resolved - Access to iLearn is fully restored and all services are operational.

OneHelp Reference Number:INC0090561
Services Affected: iLearn
Impact: Staff/Students

Thank you for your patience during this service disruption.

For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au
Aug 12, 15:26 AEST
Investigating - iLearn is currently unavailable.

When staff and students try to log into ilearn they receive the error -
LDAP-module cannot connect to any servers:

We are investigating and apologise for any inconvenience caused.

OneHelp Reference Number: INC0090561
Services Affected: iLearn
Impact: Staff/Students

For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au
Aug 12, 15:14 AEST
Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019
Resolved - Access to staff.mq.edu.au and students.mq.edu.au is fully restored and all services are operational.

OneHelp Reference Number: INC0090350
Services Affected: staff.mq.edu.au and students.mq.edu.au
Impact: Staff/Students

Thank you for your patience during this service disruption.

For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au
Aug 8, 08:25 AEST
Investigating - staff.mq.edu.au and students.mq.edu.au is currently unavailable.

We are investigating and apologise for any inconvenience caused.

OneHelp Reference Number: INC0090350
Services Affected: staff.mq.edu.au and students.mq.edu.au
Impact: Staff/Students

For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au
Aug 8, 08:14 AEST