All Systems Operational

About This Site

Welcome to Macquarie University's IT Status Page.

The below list shows a real-time view of the live operational status of IT systems and services.

To report an issue contact: IT Service Desk on 02 9850 HELP (4357) or onehelp@mq.edu.au.

Uptime over the past 90 days. View historical uptime.
Student systems and services (click to expand) Operational
90 days ago
100.0 % uptime
Today
CourseFinder Operational
Echo 360 Operational
eStudent Operational
Gmail (students) Operational
Handbook Operational
AppStream Operational
Turnitin Operational
Unit Guides Operational
eApplications Operational
iParticipate (PACE) Operational
Annual Progress Report Operational
90 days ago
100.0 % uptime
Today
Leganto Unit Readings Operational
90 days ago
100.0 % uptime
Today
ProLearn Operational
90 days ago
100.0 % uptime
Today
Xetta Payment Gateway Operational
90 days ago
100.0 % uptime
Today
Staff systems and services (click to expand) Operational
90 days ago
100.0 % uptime
Today
FMIS (Finance One) Operational
Office 365 Operational
OneNet Anywhere (VPN) Operational
iShare Operational
iTeach Operational
Datamart Operational
HR Online Operational
Wiki Operational
Truth Operational
eAcademic Operational
AMIS (Student One) Operational
Network/Shared Drive Operational
Survivor Operational
TEDS Student Evaluation Operational
90 days ago
100.0 % uptime
Today
Basware (Invoices) Operational
90 days ago
100.0 % uptime
Today
Jedox (Foresight) Operational
90 days ago
100.0 % uptime
Today
Calumo Operational
90 days ago
100.0 % uptime
Today
HRIS Operational
90 days ago
100.0 % uptime
Today
Curriculum Management System (MQCMS) Operational
90 days ago
100.0 % uptime
Today
Discoverer Operational
90 days ago
100.0 % uptime
Today
Workday Operational
90 days ago
100.0 % uptime
Today
smartsheet Operational
90 days ago
100.0 % uptime
Today
GlobalProtect Datacenter VPN Operational
90 days ago
100.0 % uptime
Today
Research Hub (click to expand) Operational
90 days ago
100.0 % uptime
Today
Pure Research Management System (RMS) Operational
Research Reporting Operational
Animal Ethics, Biosafety Management and Human Ethics Management System Operational
Research Animal Management System Operational
90 days ago
100.0 % uptime
Today
Contracts & Legal Operational
90 days ago
100.0 % uptime
Today
Research Partnerships Operational
90 days ago
100.0 % uptime
Today
Research Portal Operational
90 days ago
100.0 % uptime
Today
Google Apps Operational
iLearn Operational
iPrint Operational
MQ Websites Operational
OneHelp (ServiceNow) Operational
OneNet WiFi Operational
OneNet Wired Operational
Eduroam Operational
OneID Operational
Webforms Operational
Telephony Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
MultiSearch Operational
90 days ago
100.0 % uptime
Today
OneNet Anywhere Operational
90 days ago
100.0 % uptime
Today
Salesforce Legacy (AUS64) Operational
90 days ago
97.06 % uptime
Today
Salesforce University (AUS58) Operational
90 days ago
96.75 % uptime
Today
Salesforce Health (AUS66) Operational
90 days ago
97.3 % uptime
Today
EZProxy Operational
90 days ago
100.0 % uptime
Today
Zoom Operational
90 days ago
100.0 % uptime
Today
REDCap Operational
90 days ago
100.0 % uptime
Today
Publish & Resource Booker Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 2, 2026

No incidents reported today.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

Scheduled Maintenance - iTeach and Unit Guides
Completed - The scheduled maintenance has been completed.
Jul 28, 23:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 20:30 AEST
Scheduled - Scheduled maintenance is taking place on iTeach and Unit Guides on 28th July, 2026 from 8:30pm to 11:30pm.

As a result, iTeach and Unit Guides may be partially unavailable during this time and service may be degraded.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on X for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Jul 28, 19:24 AEST

Jul 27, 2026

Incident - Service Unavailable / Service Outage: Microsoft Teams - Meeting Calls Only
Resolved - This incident has been resolved.
Jul 27, 09:55 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 24, 13:51 AEST
Update - We are continuing to investigate this issue.
Jul 24, 12:51 AEST
Investigating - Microsoft Teams - Meeting Calls Only is currently Unavailable.
Users are unable to join Microsoft Teams Meetings.
Users can call via teams - using one-to-one and group call functionality.

Users are encouraged to use Zoom for meetings.
 
We are monitoring vendor updates and apologise for any inconvenience caused.
 
OneHelp Reference Number: INC0207263
Services Affected: Microsoft Teams - Meetings
Impact: Staff/Students


For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au
Jul 24, 11:24 AEST

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Jul 23, 2026

Scheduled Maintenance - Service Unavailable: ProLearn and Turnitin
Completed - The scheduled maintenance has been completed.
Jul 23, 12:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 11:30 AEST
Scheduled - Scheduled ProLearn and Turnitin maintenance is taking place on 23/07/2026.

As a result, ProLearn and Turnitin will be impacted from 23/07/2026 11:30 until 23/07/2026 12:30.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on X for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Jul 14, 17:18 AEST

Jul 22, 2026

Scheduled Maintenance - Service Unavailable: Udemy
Completed - The scheduled maintenance has been completed.
Jul 22, 11:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 09:00 AEST
Scheduled - Scheduled Udemy maintenance is taking place on 22 July 2026.

As a result, Udemy will be impacted from 22/07/2026 09:00:00 until 22/07/2026 11:00:00.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on X for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Jul 20, 11:51 AEST
Scheduled Maintenance - Service Unavailable: NMJiLearn
Completed - The scheduled maintenance has been completed.
Jul 22, 02:15 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 02:00 AEST
Scheduled - Scheduled NMJiLearn maintenance is taking place on 22/07/2026.

As a result, NMJiLearn will be impacted from 22/07/2026 02:00:00 until 22/07/2026 02:15:00.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on X for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Jul 14, 17:14 AEST

Jul 21, 2026

Scheduled Maintenance - iTeach and Unit Guides
Completed - The scheduled maintenance has been completed.
Jul 21, 23:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 20:30 AEST
Scheduled - Scheduled maintenance is taking place on iTeach and Unit Guides on 21st July, 2026 from 8:30pm to 11:30pm.

As a result, iTeach and Unit Guides may be partially unavailable during this time and service may be degraded.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on X for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Jul 14, 16:49 AEST
Scheduled Maintenance - Service Unavailable: EventsAir
Completed - The scheduled maintenance has been completed.
Jul 21, 11:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 09:00 AEST
Scheduled - Scheduled EventsAir maintenance is taking place on 21/07/2026.

As a result, EventsAir will be impacted from 21/07/2026 09:00:00 until 21/07/2026 11:00:00.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on X for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Jul 14, 16:37 AEST
Scheduled Maintenance - Service Unavailable: ProLearn
Completed - The scheduled maintenance has been completed.
Jul 21, 02:15 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 02:00 AEST
Scheduled - Scheduled ProLearn maintenance is taking place on 21/07/2026.

As a result, ProLearn will be impacted from 21/07/2026 02:00:00 until 21/07/2026 02:15:00.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on X for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Jul 14, 16:59 AEST

Jul 20, 2026

No incidents reported.

Jul 19, 2026

Scheduled Maintenance - Service Degraded, Intermittent Access, Partial Outage: Turnitin
Completed - The scheduled maintenance has been completed.
Jul 19, 07:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 01:00 AEST
Scheduled - Scheduled maintenance is taking place on Turnitin on 19/07/2026.

As a result, Turnitin, iThenticate, iLearn, ProLearn, NMJiLearn will be degraded or partially unavailable during this time.

To facilitate this maintenance access to will be impacted from 19/07/2026 01:00 until 19/07/2026 07:00

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on X for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Jul 1, 11:43 AEST
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