All Systems Operational

About This Site

Welcome to Macquarie University's IT Status Page.

The below list shows a real-time view of the live operational status of IT systems and services.

To report an issue contact: IT Service Desk on 02 9850 HELP (4357) or onehelp@mq.edu.au.

Student systems and services (click to expand) Operational
CourseFinder ? Operational
Echo 360 ? Operational
eStudent Operational
Gmail (students) ? Operational
Handbook ? Operational
iLab ? Operational
Turnitin Operational
Unit Guides ? Operational
eApplications Operational
Staff systems and services (click to expand) Operational
BoardPad ? Operational
Finance 1 Operational
Office 365 (staff) ? Operational
OneNet Anywhere (VPN) ? Operational
iShare ? Operational
iTeach ? Operational
Datamart ? Operational
HR Online ? Operational
Wiki ? Operational
Truth ? Operational
eAcademic Operational
AMIS ? Operational
Faculty Systems (click to expand) Operational
Faculty of Science and Engineering - Teaching Systems ? Operational
Faculty of Science and Engineering - Staff Services ? Operational
Ask.mq ? Operational
Eduroam ? Operational
Google Apps Operational
iLearn ? Operational
iPrint ? Operational
MQ Websites Operational
OneHelp ? Operational
OneNet WiFi ? Operational
OneNet Wired ? Operational
OneID ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 24, 2017

No incidents reported today.

May 23, 2017

No incidents reported.

May 22, 2017

No incidents reported.

May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017
Resolved - Access to iPrint is fully restored.

OneHelp Reference Number: INC0043294
Services Affected: iPrint
Impact: Staff and Students

Thank you for your patience during this service disruption.

For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au
May 19, 11:33 AEST
Investigating - iPrint is currently experiencing issues preventing log on to some devices.

We are investigating and apologise for any inconvenience caused.

OneHelp Reference Number: INC0043294
Services Affected: iPrint
Impact: Staff and Students

For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au
May 19, 10:25 AEST
May 18, 2017
Resolved - Macquarie OneNet WIFI is now restored.

We apologise for any inconvenience caused.

OneHelp Reference Number: INC0043241
Services Affected: Macquarie OneNet WIFI
Impact: Staff and Student
May 18, 14:50 AEST
Investigating - Macquarie OneNet WIFI is currently unavailable.

We are investigating and apologise for any inconvenience caused.

OneHelp Reference Number: INC0043241
Services Affected: Macquarie OneNet WIFI
Impact: Staff and Student
May 18, 14:24 AEST
May 17, 2017

No incidents reported.

May 16, 2017

No incidents reported.

May 15, 2017
Resolved - Enhancements to security on OneNet WiFi network completed successfully on Sunday 14 May.
Improvement of performance and stability with truth.mq.edu.au will be rescheduled for a later date.
May 15, 08:40 AEST
Investigating - Scheduled system and network maintenance is taking place on Sunday 14 May 2017 from 7am to 12pm. Work is being undertaken to enhance security on the WiFi network and improve performance and stability on truth.mq.edu.au

Users will experience intermittent outages with Truth.mq.edu.au and WiFi connectivity.

Stay informed:
Check the IT Maintenance Window calendar (http://bit.ly/1Z6zwbX), or subscribe here (http://bit.ly/1mHcX1d) for dates and times of planned Information Technology downtime windows for 2017.
Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
Manage notifications by clicking 'manage your subscription' below, or reply 'manage' to SMS notifications.
Follow @mqu_it on Twitter for breaking alerts and status updates
Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
May 8, 14:38 AEST
May 14, 2017

No incidents reported.

May 13, 2017

No incidents reported.

May 12, 2017
Resolved - Access to Course Finder and Handbook is fully restored.

OneHelp Reference Number: INC0042854
Services Affected: Handbook
Impact: Staff/Students

Thank you for your patience during this service disruption.

For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au
May 12, 16:14 AEST
Investigating - Handbook is currently unavailable.

We are investigating and apologise for any inconvenience caused.

OneHelp Reference Number: INC0042854
Services Affected: Handbook
Impact: Staff/Students
May 12, 08:21 AEST
May 11, 2017

No incidents reported.

May 10, 2017

No incidents reported.