In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 17:01 AEST
Scheduled - Scheduled maintenance is taking place to Workday between Friday 5pm 30 July 2021 and Monday 12am 2 August 2021.

Workday will be unavailable during this time.

If you need to complete a timesheet during this time, please manually track any time worked over the weekend and enter this into Workday on Monday morning when the system next becomes available. You’ll be able to submit and approve timesheets up until 11am on 2 August 2021 in time for the Entities pay run.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time
notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on Twitter for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.

About This Site

Welcome to Macquarie University's IT Status Page.

The below list shows a real-time view of the live operational status of IT systems and services.

To report an issue contact: IT Service Desk on 02 9850 HELP (4357) or onehelp@mq.edu.au.

Student systems and services (click to expand) Operational
90 days ago
100.0 % uptime
Today
CourseFinder ? Operational
Echo 360 ? Operational
eStudent Operational
Gmail (students) ? Operational
Handbook ? Operational
AppStream ? Operational
Turnitin Operational
Unit Guides ? Operational
eApplications ? Operational
iParticipate (PACE) Operational
Lindedin Learning ? Operational
Annual Progress Report Operational
90 days ago
100.0 % uptime
Today
Leganto ? Operational
90 days ago
100.0 % uptime
Today
Staff systems and services (click to expand) Under Maintenance
90 days ago
99.98 % uptime
Today
BoardPad ? Operational
FMIS (Finance One) ? Operational
Office 365 ? Operational
OneNet Anywhere (VPN) ? Operational
iShare ? Operational
iTeach ? Operational
Datamart ? Operational
HR Online ? Operational
Wiki ? Operational
Truth ? Operational
eAcademic Operational
AMIS (Student One) ? Operational
Tracker ? Operational
Network/Shared Drive Operational
CloudStor ? Operational
Survivor ? Operational
TEDS Student Evaluation ? Operational
90 days ago
100.0 % uptime
Today
Basware (Invoices) ? Operational
90 days ago
100.0 % uptime
Today
Jedox (Foresight) ? Operational
90 days ago
100.0 % uptime
Today
Calumo ? Operational
90 days ago
100.0 % uptime
Today
HRIS Operational
90 days ago
100.0 % uptime
Today
Curriculum Management System (MQCMS) ? Operational
90 days ago
100.0 % uptime
Today
Discoverer Operational
90 days ago
100.0 % uptime
Today
Workday Under Maintenance
90 days ago
99.88 % uptime
Today
Research Hub (click to expand) Operational
90 days ago
100.0 % uptime
Today
Pure Research Management System (RMS) ? Operational
Research Reporting Operational
Animal Ethics, Biosafety Management and Human Ethics Management System Operational
Research Animal Management System Operational
Contracts & Legal Operational
Research Partnerships Operational
90 days ago
100.0 % uptime
Today
Research Portal ? Operational
90 days ago
100.0 % uptime
Today
Ask.mq ? Operational
Google Apps Operational
iLearn ? Operational
iPrint ? Operational
MQ Websites ? Operational
OneHelp ? Operational
OneNet WiFi ? Operational
OneNet Wired ? Operational
Eduroam ? Operational
OneID ? Operational
Webforms ? Operational
Telephony ? Operational
90 days ago
100.0 % uptime
Today
Network ? Operational
90 days ago
100.0 % uptime
Today
MultiSearch Operational
90 days ago
100.0 % uptime
Today
OneNet Anywhere ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 31, 2021

No incidents reported today.

Jul 30, 2021

Unresolved incident: Workday maintenance – Friday 30 July 2021 5:00 pm – Monday 2 August 12:00 am (AEST).

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021
Completed - The scheduled maintenance has been completed.
Jul 26, 23:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 17:00 AEST
Scheduled - The Curriculum Management System (MQCMS) will undergo maintenance to commence rollover of Undergraduate Double Degrees to 2022. Scheduled MQCMS maintenance is taking place on Mon 26th July 2021 from 5:00PM.

To facilitate the 2022 rollover

- Access to MQCMS will be unavailable on Mon 26th July 2021 from 5:00PM until 11:00PM.
- Data transfer from MQCMS to iTeach will also be unavailable from Mon 26th July 2021 5:00PM until Tue
27th Jul 2021 5:00PM. Unit updates and approvals made in MQCMS during this period will not be lost and
will be reflected in iTeach after the outage.

What are we changing?

- Rollover of Undergraduate Double Degrees to 2022 versions in MQCMS

We apologise for any inconvenience the outage may cause.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on Twitter for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Jul 26, 12:27 AEST
Jul 25, 2021
Completed - The scheduled maintenance has been completed.
Jul 25, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 16:00 AEST
Scheduled - Access to Pure RMS will be affected on Saturday 24th July 2021 from 4.00PM to Sunday 25th 1.00AM (AEDT). Scheduled server maintenance is being undertaken by Elsevier and will involve server restarts running Pure RMS. This means users of Pure RMS may experience issues while attempting to access Pure RMS during the 9-hour maintenance window.

For the Macquarie University Research Portal there will not be any noticeable downtime
Jul 15, 15:16 AEST
Jul 24, 2021
Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021
Completed - The scheduled maintenance has been completed.
Jul 19, 22:01 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 17:00 AEST
Scheduled - The Curriculum Management System (MQCMS) will undergo maintenance to commence rollover of Academic Items to 2022. Scheduled MQCMS maintenance is taking place on Mon 19th July 2021 from 5:00PM.

To facilitate the 2022 rollover

- Access to MQCMS will be unavailable from 19th July 2021 5:00PM until 19th July 2021 10:00PM.
- Data transfer from MQCMS to iTeach will also be unavailable from Mon 19th July 2021 5:00PM until Tue
20th Jul 2021 5:00PM. Unit updates and approvals made in MQCMS during this period will not be lost and
will be reflected in iTeach after the outage.

What are we changing?

- Rollover of Academic Items (Units, Courses, Majors, Minors etc.) to 2022 versions in MQCMS

We apologise for any inconvenience the outage may cause.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on Twitter for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Jul 15, 17:38 AEST
Completed - The scheduled maintenance has been completed.
Jul 19, 18:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 16:00 AEST
Scheduled - iTeach and Unit Guides will be undergoing scheduled maintenance from 4-6:30pm on Monday 19th July. Both systems may be unavailable during this time in order to perform regular maintenance and upgrades.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on Twitter for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Jul 15, 17:19 AEST
Jul 18, 2021
Completed - The scheduled maintenance has been completed.
Jul 18, 14:01 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 06:00 AEST
Scheduled - Scheduled IT maintenance is taking place between 6am Sunday 18 July to 2pm Sunday18 July 2021

As a result, the OneNet network connection and OnePod VPN connection in some areas may have a short 5 minute outage between 6am to 6:30am.

No other applications or services outages are expected.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on Twitter for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Jul 15, 12:36 AEST
Resolved - Workday maintenance has concluded and the web site is now accessible.
Jul 18, 11:30 AEST
Identified - Workday is currently performing system maintenance and will be unavailable between 4:00 PM, Saturday 17th July and 4:00 AM, Sunday 18th July.
Jul 17, 17:15 AEST
Jul 17, 2021