All Systems Operational

About This Site

Welcome to Macquarie University's IT Status Page.

The below list shows a real-time view of the live operational status of IT systems and services.

To report an issue contact: IT Service Desk on 02 9850 HELP (4357) or onehelp@mq.edu.au.

Student systems and services (click to expand) Operational
CourseFinder   ? Operational
Echo 360   ? Operational
eStudent   Operational
Gmail (students)   ? Operational
Handbook   ? Operational
iLab   ? Operational
Turnitin   Operational
Unit Guides   ? Operational
eApplications   ? Operational
iParticipate (PACE)   Operational
Staff systems and services (click to expand) Operational
BoardPad   ? Operational
FMIS (Finance One)   ? Operational
Office 365   ? Operational
OneNet Anywhere (VPN)   ? Operational
iShare   ? Operational
iTeach   ? Operational
Datamart   ? Operational
HR Online   ? Operational
Wiki   ? Operational
Truth   ? Operational
eAcademic   Operational
AMIS (Student One)   ? Operational
Tracker   ? Operational
Pure Research Management System (RMS)   ? Operational
Faculty Systems (click to expand) Operational
Faculty of Science and Engineering - Teaching Systems   ? Operational
Faculty of Science and Engineering - Staff Services   ? Operational
Ask.mq   ? Operational
Google Apps   Operational
iLearn   ? Operational
iPrint   ? Operational
MQ Websites   ? Operational
OneHelp   ? Operational
OneNet WiFi   ? Operational
OneNet Wired   ? Operational
Eduroam   ? Operational
OneID   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 24, 2018

No incidents reported today.

May 23, 2018

No incidents reported.

May 22, 2018

No incidents reported.

May 21, 2018

No incidents reported.

May 20, 2018
Completed - The scheduled maintenance has been completed.
May 20, 16:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 03:00 AEST
Scheduled - Scheduled IT maintenance is taking place on Sunday 20 May 2018 from 3.00am - 4.00pm. As a result, the following services will be impacted:

MQ Border Firewalls (3.00am - 8.00am) - Users can expect intermittent outages (up to 2 minutes) with on-campus internet connectivity and off-campus access to MQ services.
Dell Boomi Stress Testing (8.00am - 4.00pm) - There may be some performance issues across all services including, OneNet Wifi, OneNet Anywhere (VPN), MQ Websites, iLab, iLearn, Eduroam, iPrint, Coursefinder, iParticipate, Handbook, HR Online, Wiki, Truth and AMIS.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on Twitter for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
May 18, 10:11 AEST
May 19, 2018

No incidents reported.

May 18, 2018
Resolved - Access to OneNet Wired and OneNet Wifi is fully restored.

OneHelp Reference Number: INC0064383
Services Affected: OneNet Wired and OneNet WIFI
Impact: Staff and Student

Thank you for your patience during this service disruption.

For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au
May 18, 16:32 AEST
Investigating - OneNet Wired and OneNet WiFi is currently experiencing intermittent access issues.

We are investigating and apologise for any inconvenience caused.

OneHelp Reference Number: INC0064383
Services Affected: OneNet Wired and OneNet WIFI
Impact: Staff and Student

For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au
May 18, 16:14 AEST
May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018
Completed - The scheduled maintenance has been completed.
May 15, 18:15 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 17:30 AEST
Scheduled - Scheduled HR system maintenance is taking place on Tuesday, 15 May from 5:30 pm to 6:15 pm. Work is being undertaken to rectify performance issues, as a result, access to HRIS (Payroll) and HROnline will be unavailable during this time.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on Twitter for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
May 15, 15:57 AEST
May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.

May 10, 2018

No incidents reported.