All Systems Operational
About This Site
Welcome to Macquarie University's IT Status Page.
The below list shows a real-time view of the live operational status of IT systems and services.
To report an issue contact: IT Service Desk on 02 9850 HELP (4357) or onehelp@mq.edu.au.
Student systems and services (click to expand)
Operational
CourseFinder
Operational
Echo 360
Operational
eStudent
Operational
Gmail (students)
Operational
Handbook
Operational
AppStream
Operational
Turnitin
Operational
Unit Guides
Operational
eApplications
Operational
iParticipate (PACE)
Operational
Annual Progress Report
Operational
Leganto Unit Readings
Operational
ProLearn
Operational
Xetta Payment Gateway
Operational
Staff systems and services (click to expand)
Operational
FMIS (Finance One)
Operational
Office 365
Operational
OneNet Anywhere (VPN)
Operational
iShare
Operational
iTeach
Operational
Datamart
Operational
HR Online
Operational
Wiki
Operational
Truth
Operational
eAcademic
Operational
AMIS (Student One)
Operational
Network/Shared Drive
Operational
Survivor
Operational
TEDS Student Evaluation
Operational
Basware (Invoices)
Operational
Jedox (Foresight)
Operational
Calumo
Operational
HRIS
Operational
Curriculum Management System (MQCMS)
Operational
Discoverer
Operational
Workday
Operational
smartsheet
Operational
GlobalProtect Datacenter VPN
Operational
Research Hub (click to expand)
Operational
Pure Research Management System (RMS)
Operational
Research Reporting
Operational
Animal Ethics, Biosafety Management and Human Ethics Management System
Operational
Research Animal Management System
Operational
Contracts & Legal
Operational
Research Partnerships
Operational
Research Portal
Operational
Google Apps
Operational
iLearn
Operational
iPrint
Operational
MQ Websites
Operational
OneHelp (ServiceNow)
Operational
OneNet WiFi
Operational
OneNet Wired
Operational
Eduroam
Operational
OneID
Operational
Webforms
Operational
Telephony
Operational
Network
Operational
MultiSearch
Operational
OneNet Anywhere
Operational
Salesforce Legacy (AUS64)
Operational
Salesforce University (AUS58)
Operational
Salesforce Health (AUS66)
Operational
EZProxy
Operational
Zoom
Operational
REDCap
Operational
Publish & Resource Booker
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance - Partial Outage: Standard Monthly Infrastructure Patching Aug 22, 2026 06:00-18:00 AEST
Scheduled maintenance is taking place from 6:00 AM to 6:00 PM AEST on 22 August 2026 as part of standard monthly infrastructure patching.
During this time, some IT services may be degraded or partially unavailable.
Access to various systems may be intermittently impacted while maintenance activities are carried out.
Stay informed:
Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
Follow @mqu_it on X for breaking alerts and status updates
Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au
Posted on Aug 19, 2026 - 15:14 AEST
During this time, some IT services may be degraded or partially unavailable.
Access to various systems may be intermittently impacted while maintenance activities are carried out.
Stay informed:
Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
Follow @mqu_it on X for breaking alerts and status updates
Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au
Posted on Aug 19, 2026 - 15:14 AEST
Scheduled Maintenance - Service Degraded, Intermittent Access, Partial Outage: Intralign Authentication Aug 25, 2026 09:00-10:00 AEST
Scheduled maintenance is taking place on Intralign Authentication on 25 August 2026.
As a result, users may experience authentication issues or be temporarily unable to log in during this time.
To facilitate this maintenance, access to Intralign authentication services will be impacted from 9:00 AM until 10:00 AM AEST.
This maintenance migrates authentication from Okta to Microsoft Entra ID as part of the University's strategic identity platform initiative.
Stay informed:
Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
Follow @mqu_it on X for breaking alerts and status updates
Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au
Posted on Aug 19, 2026 - 15:13 AEST
As a result, users may experience authentication issues or be temporarily unable to log in during this time.
To facilitate this maintenance, access to Intralign authentication services will be impacted from 9:00 AM until 10:00 AM AEST.
This maintenance migrates authentication from Okta to Microsoft Entra ID as part of the University's strategic identity platform initiative.
Stay informed:
Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
Follow @mqu_it on X for breaking alerts and status updates
Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au
Posted on Aug 19, 2026 - 15:13 AEST
Scheduled Maintenance - Service Unavailable: Genie Neurology Aug 26, 2026 03:30-07:30 AEST
Scheduled Genie Neurology maintenance is taking place on 26 August 2026.
As a result, Genie Neurology will be unavailable from 3:40 PM until 7:30 PM AEST.
This maintenance will upgrade Genie Neurology to new version 11.3.4 and implement required Medicare-related updates.
Stay informed:
Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
Follow @mqu_it on X for breaking alerts and status updates
Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au
Posted on Aug 19, 2026 - 15:08 AEST
As a result, Genie Neurology will be unavailable from 3:40 PM until 7:30 PM AEST.
This maintenance will upgrade Genie Neurology to new version 11.3.4 and implement required Medicare-related updates.
Stay informed:
Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
Follow @mqu_it on X for breaking alerts and status updates
Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au
Posted on Aug 19, 2026 - 15:08 AEST
Scheduled Maintenance - Launch: iThenticate 2.0 Aug 29, 2026 00:00 - Aug 30, 2026 00:00 AEST
On 29 August 2026 the iThenticate 2.0 upgrade is scheduled to launch.
To facilitate this upgrade, access to iThenticate will be unavailable from 12:00 AM on 29 August 2026 until 12:00 AM on 30 August 2026.
About the upgrade:
This vendor-managed upgrade moves Macquarie University to iThenticate 2.0. During the outage users will be unable to submit documents, generate similarity reports or access review functions. The maintenance has been scheduled on a weekend to minimise impact to research activities.
Stay informed:
Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
Follow @mqu_it on X for breaking alerts and status updates
Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au
Posted on Aug 19, 2026 - 15:10 AEST
To facilitate this upgrade, access to iThenticate will be unavailable from 12:00 AM on 29 August 2026 until 12:00 AM on 30 August 2026.
About the upgrade:
This vendor-managed upgrade moves Macquarie University to iThenticate 2.0. During the outage users will be unable to submit documents, generate similarity reports or access review functions. The maintenance has been scheduled on a weekend to minimise impact to research activities.
Stay informed:
Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
Follow @mqu_it on X for breaking alerts and status updates
Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au
Posted on Aug 19, 2026 - 15:10 AEST