Scheduled Maintenance - Service Degraded, Intermittent Access, Partial Outage: TeamViewer Authentication

Scheduled Maintenance Report for Macquarie University IT

Completed

The scheduled maintenance has been completed.
Posted Aug 14, 2026 - 10:30 AEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 14, 2026 - 09:00 AEST

Scheduled

Scheduled maintenance is taking place on TeamViewer Authentication on 14 August 2026 at 9:00 AM (AEST). The maintenance supports the migration of authentication from Okta to Microsoft Entra ID.

As a result, TeamViewer Authentication will be degraded or partially unavailable during this time.

To facilitate this maintenance, access to TeamViewer login and authentication services will be impacted from 14 August 2026 9:00 AM (AEST) until 14 August 2026 10:30 AM (AEST).

Stay informed:

Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
Follow @mqu_it on X for breaking alerts and status updates
Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.

Classification rationale: Both changes impact user authentication rather than making the entire application unavailable, therefore Service Degraded / Partial Outage is the most appropriate status page category.
Posted Aug 12, 2026 - 16:07 AEST