Macquarie University IT Status - Incident - Service Unavailable / Service Outage: ask.mq.edu.au

Incident - Service Unavailable / Service Outage: ask.mq.edu.au

Incident Report for Macquarie University IT

Resolved

This incident has been resolved.

Posted Dec 12, 2023 - 08:32 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 11, 2023 - 15:24 AEDT

Update

We are continuing to investigate this issue.

Posted Dec 11, 2023 - 14:44 AEDT

Investigating

ask.mq.edu.au is currently Unavailable.

We are working to resolve this and apologise for any inconvenience caused.

OneHelp Reference Number: INC0162475
Services Affected: ask.mq.edu.au
Impact: Students

For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au

Posted Dec 11, 2023 - 14:44 AEDT

This incident affected: Ask.mq.