Incident - Service Unavailable / Service Outage: Turnitin

Incident Report for Macquarie University IT

Resolved

This incident has been resolved.
Posted Jun 11, 2026 - 13:05 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 04, 2026 - 12:12 AEST

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 04, 2026 - 11:40 AEST

Investigating

Turnitin is currently Unavailable.
 
We are working to resolve this and apologise for any inconvenience caused.
 
OneHelp Reference Number: INC0204861
Services Affected: Turnitin
Impact: Staff/Students


For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au
Posted Jun 04, 2026 - 11:40 AEST
This incident affected: Student systems and services (click to expand) (Turnitin).