Scheduled Maintenance - Service Degraded, Intermittent Access, Partial Outage: GlobalProtect VPN

Scheduled for Oct 17, 14:00 - 20:00 AEDT

Scheduled

Scheduled maintenance is taking place on GlobalProtect VPN services.

As a result, users may experience intermittent connectivity issues or brief interruptions while maintenance activities are performed.

To facilitate this maintenance, GlobalProtect VPN services may be intermittently impacted from 2:00 PM until 8:00 PM AEST.

This maintenance migrates management of the University's Palo Alto firewalls to Palo Alto Strata Cloud Manager and enables ongoing platform modernisation activities.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on X for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.

Posted Sep 29, 2026 - 12:50 AEST