Macquarie Library web site unavailable

Incident Report for Macquarie University IT

Resolved

This incident has been resolved.

Posted Oct 16, 2021 - 11:14 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 13, 2021 - 16:07 AEDT

Investigating

The Macquarie Library web site is currently unavailable.

When loading the library web site, a 'Page not found' message is displayed that indicates (incorrectly) that the site is undergoing planned maintenance.

We are investigating and apologise for any inconvenience caused.

OneHelp Reference Number: INC0124649
Services Affected: Library web site
Impact: Staff and students

For more information please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au

Posted Oct 13, 2021 - 14:28 AEDT

This incident affected: MQ Websites.