Incident - Service Degraded: OneNet Wi-Fi, OneNet Fixed Internet, and Eduroam Wi-Fi
Incident Report for Macquarie University IT
Resolved
This incident has been resolved.
Posted Feb 27, 2024 - 11:45 AEDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 21, 2024 - 19:45 AEDT
Update
We are continuing to investigate this issue.
Posted Feb 21, 2024 - 17:29 AEDT
Investigating
OneNet Wi-Fi, OneNet Fixed Internet, and Eduroam Wi-Fi are currently experiencing degradation.

We are working to resolve this and apologise for any inconvenience caused.

OneHelp Reference Number: INC0166079
Services Affected: OneNet Wi-Fi, OneNet Fixed Internet, and Eduroam Wi-Fi
Impact: Staff/Students/public

For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt. 2, or email onehelp@mq.edu.au
Posted Feb 21, 2024 - 16:58 AEDT
This incident affected: OneNet WiFi, OneNet Wired, and Network.