Incident - Service Unavailable / Service Outage: Microsoft Teams - Meeting Calls Only

Incident Report for Macquarie University IT

Resolved

This incident has been resolved.
Posted Jul 27, 2026 - 09:55 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 24, 2026 - 13:51 AEST

Update

We are continuing to investigate this issue.
Posted Jul 24, 2026 - 12:51 AEST

Investigating

Microsoft Teams - Meeting Calls Only is currently Unavailable.
Users are unable to join Microsoft Teams Meetings.
Users can call via teams - using one-to-one and group call functionality.

Users are encouraged to use Zoom for meetings.
 
We are monitoring vendor updates and apologise for any inconvenience caused.
 
OneHelp Reference Number: INC0207263
Services Affected: Microsoft Teams - Meetings
Impact: Staff/Students


For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au
Posted Jul 24, 2026 - 11:24 AEST
← Current Status Powered by Atlassian Statuspage