ServiceNow (Onehelp) upgrade - Wednesday 20 November
Scheduled Maintenance Report for Macquarie University IT
The scheduled maintenance has been completed.
Posted Nov 21, 2019 - 00:30 AEDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 20, 2019 - 23:30 AEDT
ServiceNow (OneHelp) will undergo a planned upgrade from 10:30pm Wednesday 20 November to 12:30am 21 November.

During this time, the OneHelp system may have a short outage.

We apologise for any inconvenience caused.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at
- Follow @mqu_it on Twitter for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email
Posted Nov 20, 2019 - 23:25 AEDT
This scheduled maintenance affected: OneHelp.