ServiceNow (Onehelp) upgrade - Wednesday 20 November
Scheduled Maintenance Report for Macquarie University IT
Completed
The scheduled maintenance has been completed.
Posted Nov 21, 2019 - 00:30 AEDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 20, 2019 - 23:30 AEDT
Scheduled
ServiceNow (OneHelp) will undergo a planned upgrade from 10:30pm Wednesday 20 November to 12:30am 21 November.

During this time, the OneHelp system may have a short outage.

We apologise for any inconvenience caused.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on Twitter for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au
Posted Nov 20, 2019 - 23:25 AEDT
This scheduled maintenance affected: OneHelp.
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