Scheduled maintenance: GlobalProtect VPN

Scheduled Maintenance Report for Macquarie University IT

Completed

The scheduled maintenance has been completed.
Posted Oct 27, 2026 - 18:00 AEDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 27, 2026 - 17:00 AEDT

Scheduled

Information Technology will perform emergency firmware maintenance on the Palo Alto firewalls supporting GlobalProtect VPN.

During the maintenance window, GlobalProtect VPN users may experience brief connection interruptions or degraded performance while the firewalls are restarted. Users should be able to reconnect if their VPN session is interrupted.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on X for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.
Posted Oct 27, 2026 - 10:40 AEDT
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