Update - We are continuing to investigate this issue.
Apr 16, 2026 - 12:01 AEST
Apr 16, 2026 - 12:01 AEST
Update - We are continuing to investigate this issue.
Apr 16, 2026 - 12:00 AEST
Apr 16, 2026 - 12:00 AEST
Investigating - Various MQ websites is currently experiencing intermittent access (partial outage/degradation).
We are working to resolve this and apologise for any inconvenience caused.
OneHelp Reference Number: INC0201735
Services Affected: MQ websites , eStudent, iLearn
Impact: Staff, Students and public
For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt. 2, or email onehelp@mq.edu.au
Apr 16, 2026 - 11:59 AEST
We are working to resolve this and apologise for any inconvenience caused.
OneHelp Reference Number: INC0201735
Services Affected: MQ websites , eStudent, iLearn
Impact: Staff, Students and public
For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt. 2, or email onehelp@mq.edu.au
Apr 16, 2026 - 11:59 AEST
About This Site
Welcome to Macquarie University's IT Status Page.
The below list shows a real-time view of the live operational status of IT systems and services.
To report an issue contact: IT Service Desk on 02 9850 HELP (4357) or onehelp@mq.edu.au.
Student systems and services (click to expand)
Partial Outage
CourseFinder
Operational
Echo 360
Operational
eStudent
Partial Outage
Gmail (students)
Operational
Handbook
Operational
AppStream
Operational
Turnitin
Operational
Unit Guides
Operational
eApplications
Operational
iParticipate (PACE)
Operational
Annual Progress Report
Operational
Leganto Unit Readings
Operational
ProLearn
Operational
Xetta Payment Gateway
Operational
Staff systems and services (click to expand)
Operational
FMIS (Finance One)
Operational
Office 365
Operational
OneNet Anywhere (VPN)
Operational
iShare
Operational
iTeach
Operational
Datamart
Operational
HR Online
Operational
Wiki
Operational
Truth
Operational
eAcademic
Operational
AMIS (Student One)
Operational
Network/Shared Drive
Operational
Survivor
Operational
TEDS Student Evaluation
Operational
Basware (Invoices)
Operational
Jedox (Foresight)
Operational
Calumo
Operational
HRIS
Operational
Curriculum Management System (MQCMS)
Operational
Discoverer
Operational
Workday
Operational
smartsheet
Operational
GlobalProtect Datacenter VPN
Operational
Research Hub (click to expand)
Operational
Pure Research Management System (RMS)
Operational
Research Reporting
Operational
Animal Ethics, Biosafety Management and Human Ethics Management System
Operational
Research Animal Management System
Operational
Contracts & Legal
Operational
Research Partnerships
Operational
Research Portal
Operational
Google Apps
Operational
iLearn
Partial Outage
iPrint
Operational
MQ Websites
Partial Outage
OneHelp (ServiceNow)
Operational
OneNet WiFi
Operational
OneNet Wired
Operational
Eduroam
Operational
OneID
Operational
Webforms
Operational
Telephony
Operational
Network
Operational
MultiSearch
Operational
OneNet Anywhere
Operational
Salesforce Legacy (AUS64)
Operational
Salesforce University (AUS58)
Operational
Salesforce Health (AUS66)
Operational
EZProxy
Operational
Zoom
Operational
REDCap
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance – Service Unavailable: OneNet Wired Network Services – Sunday 10 May 2026 May 10, 2026 07:00-19:00 AEST
Scheduled OneNet Wired Network Services maintenance is taking place on Sunday 10 May 2026, from 7:00 am, if required.
As a result, wired and wireless network connectivity at selected campus, data centre, or hospital locations may experience brief intermittent interruptions of approximately 5 to 10 minutes per device during the maintenance window on Sunday 10 May 2026.
Stay informed:
Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
Follow @mqu_it on X for breaking alerts and status updates
Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au
Posted on Apr 17, 2026 - 16:56 AEST
As a result, wired and wireless network connectivity at selected campus, data centre, or hospital locations may experience brief intermittent interruptions of approximately 5 to 10 minutes per device during the maintenance window on Sunday 10 May 2026.
Stay informed:
Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
Follow @mqu_it on X for breaking alerts and status updates
Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au
Posted on Apr 17, 2026 - 16:56 AEST