All Systems Operational

About This Site

Welcome to Macquarie University's IT Status Page.

The below list shows a real-time view of the live operational status of IT systems and services.

To report an issue contact: IT Service Desk on 02 9850 HELP (4357) or onehelp@mq.edu.au.

Student systems and services (click to expand) Operational
90 days ago
100.0 % uptime
Today
CourseFinder Operational
Echo 360 Operational
eStudent Operational
Gmail (students) Operational
Handbook Operational
AppStream Operational
Turnitin Operational
Unit Guides Operational
eApplications Operational
iParticipate (PACE) Operational
Annual Progress Report Operational
90 days ago
100.0 % uptime
Today
Leganto Unit Readings Operational
90 days ago
100.0 % uptime
Today
ProLearn Operational
90 days ago
100.0 % uptime
Today
Xetta Payment Gateway Operational
90 days ago
100.0 % uptime
Today
Staff systems and services (click to expand) Operational
90 days ago
100.0 % uptime
Today
FMIS (Finance One) Operational
Office 365 Operational
OneNet Anywhere (VPN) Operational
iShare Operational
iTeach Operational
Datamart Operational
HR Online Operational
Wiki Operational
Truth Operational
eAcademic Operational
AMIS (Student One) Operational
Network/Shared Drive Operational
Survivor Operational
TEDS Student Evaluation Operational
90 days ago
100.0 % uptime
Today
Basware (Invoices) Operational
90 days ago
100.0 % uptime
Today
Jedox (Foresight) Operational
90 days ago
100.0 % uptime
Today
Calumo Operational
90 days ago
100.0 % uptime
Today
HRIS Operational
90 days ago
100.0 % uptime
Today
Curriculum Management System (MQCMS) Operational
90 days ago
100.0 % uptime
Today
Discoverer Operational
90 days ago
100.0 % uptime
Today
Workday Operational
90 days ago
100.0 % uptime
Today
smartsheet Operational
90 days ago
100.0 % uptime
Today
GlobalProtect Datacenter VPN Operational
90 days ago
100.0 % uptime
Today
Research Hub (click to expand) Operational
90 days ago
100.0 % uptime
Today
Pure Research Management System (RMS) Operational
Research Reporting Operational
Animal Ethics, Biosafety Management and Human Ethics Management System Operational
Research Animal Management System Operational
90 days ago
100.0 % uptime
Today
Contracts & Legal Operational
90 days ago
100.0 % uptime
Today
Research Partnerships Operational
90 days ago
100.0 % uptime
Today
Research Portal Operational
90 days ago
100.0 % uptime
Today
Google Apps Operational
iLearn Operational
iPrint Operational
MQ Websites Operational
OneHelp (ServiceNow) Operational
OneNet WiFi Operational
OneNet Wired Operational
Eduroam Operational
OneID Operational
Webforms Operational
Telephony Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
MultiSearch Operational
90 days ago
100.0 % uptime
Today
OneNet Anywhere Operational
90 days ago
100.0 % uptime
Today
Salesforce Legacy (AUS64) Operational
90 days ago
98.51 % uptime
Today
Salesforce University (AUS58) Operational
90 days ago
98.6 % uptime
Today
Salesforce Health (AUS66) Operational
90 days ago
98.75 % uptime
Today
EZProxy Operational
90 days ago
100.0 % uptime
Today
Zoom Operational
90 days ago
100.0 % uptime
Today
REDCap Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance - Service Unavailable: Workday Jun 25, 2026 18:00-23:00 AEST

Scheduled Workday maintenance is taking place on 25/06/2026.

As a result, Workday will be impacted from 25/06/2026 18:00 until 25/06/2026 23:00.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on X for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.

Posted on Jun 24, 2026 - 07:52 AEST

Scheduled Maintenance - Service Degraded, Intermittent Access, Partial Outage: Postgres AWS RDS, Xetta. Jun 29, 2026 17:00-17:30 AEST

Scheduled maintenance is taking place on Postgres AWS RDS, Xetta on 29/06/2026.

As a result, Postgres AWS RDS, Xetta will be degraded or partially unavailable during this time.

To facilitate this maintenance access to Xetta, AMIS, Cellopark, Squiz, iExams, TEDS will be impacted from 29/06/2026 17:00 until 29/06/2026 17:30

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on X for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.

Posted on Jun 24, 2026 - 07:36 AEST

Scheduled Maintenance - Service Degraded, Intermittent Access, Partial Outage: Network & Infrastructure Jul 14, 2026 22:00-22:01 AEST

Scheduled maintenance is taking place on Network & Infrastructure on 14/07/2026 22:00.

As a result, Network & Infrastructure will be degraded or partially unavailable during this time.

To facilitate this maintenance access to will be impacted from 14/07/2026 22:00 until 14/07/2026 22:01

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on X for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.

Posted on Jun 24, 2026 - 07:46 AEST
Jun 25, 2026

No incidents reported today.

Jun 24, 2026

No incidents reported.

Jun 23, 2026
Completed - The scheduled maintenance has been completed.
Jun 23, 23:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 21:30 AEST
Scheduled - Scheduled maintenance is taking place on iTeach and Unit Guides on 23rd June, 2026 from 9:30pm to 11:30pm.

As a result, iTeach and Unit Guides may be partially unavailable during this time and service may be degraded.

Stay informed:
- Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
- Follow @mqu_it on X for breaking alerts and status updates
- Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au.

Jun 23, 21:15 AEST
Jun 22, 2026
Resolved - This incident has been resolved.
Jun 22, 15:47 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 12, 13:24 AEST
Investigating - Turnitin is currently Unavailable.
 
We are working to resolve this and apologise for any inconvenience caused.
 
OneHelp Reference Number: INC0205236
Services Affected: Turnitin
Impact: Staff/Students


For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au

Jun 12, 09:46 AEST
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026
Jun 11, 2026
Resolved - This incident has been resolved.
Jun 11, 13:05 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 4, 12:12 AEST
Identified - The issue has been identified and a fix is being implemented.
Jun 4, 11:40 AEST
Investigating - Turnitin is currently Unavailable.
 
We are working to resolve this and apologise for any inconvenience caused.
 
OneHelp Reference Number: INC0204861
Services Affected: Turnitin
Impact: Staff/Students


For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au

Jun 4, 11:40 AEST