Monitoring - Users may have experienced intermittent or degraded access or functionality with iLearn during the period of:
6 May 2024 10:30 am AEST to 6 May 2024 11:20 am AEST.
OneHelp Reference Number: INC0170570
Services Affected: iLearn
Impact: Staff/Students
For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt. 2, or email onehelp@mq.edu.au
May 06, 2024 - 11:41 AEST
6 May 2024 10:30 am AEST to 6 May 2024 11:20 am AEST.
OneHelp Reference Number: INC0170570
Services Affected: iLearn
Impact: Staff/Students
For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt. 2, or email onehelp@mq.edu.au
May 06, 2024 - 11:41 AEST
Incident - Workday is currently displaying an error when users logon and access the Workday homepage.
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Monitoring - A fix has been implemented and we are monitoring the results.
May 03, 2024 - 14:09 AEST
May 03, 2024 - 14:09 AEST
Investigating - Workday is currently displaying an error when users logon and access the Workday homepage.
Users are encouraged to navigate the site via the Menu (top left).
It has been tested that aside from the homepage error, Workday functionality is working as per normal.
We are working to resolve this and apologise for any inconvenience caused.
OneHelp Reference Number: INC0170487
Services Affected: Workday
Impact: Staff/Students/public
For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt. 2, or email onehelp@mq.edu.au
May 03, 2024 - 11:58 AEST
Users are encouraged to navigate the site via the Menu (top left).
It has been tested that aside from the homepage error, Workday functionality is working as per normal.
We are working to resolve this and apologise for any inconvenience caused.
OneHelp Reference Number: INC0170487
Services Affected: Workday
Impact: Staff/Students/public
For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt. 2, or email onehelp@mq.edu.au
May 03, 2024 - 11:58 AEST
About This Site
Welcome to Macquarie University's IT Status Page.
The below list shows a real-time view of the live operational status of IT systems and services.
To report an issue contact: IT Service Desk on 02 9850 HELP (4357) or onehelp@mq.edu.au.
Student systems and services (click to expand)
Operational
CourseFinder
?
Operational
Echo 360
?
Operational
eStudent
Operational
Gmail (students)
?
Operational
Handbook
?
Operational
AppStream
?
Operational
Turnitin
Operational
Unit Guides
?
Operational
eApplications
?
Operational
iParticipate (PACE)
Operational
Annual Progress Report
Operational
Leganto Unit Readings
?
Operational
Staff systems and services (click to expand)
Operational
FMIS (Finance One)
?
Operational
Office 365
?
Operational
OneNet Anywhere (VPN)
?
Operational
iShare
?
Operational
iTeach
?
Operational
Datamart
?
Operational
HR Online
?
Operational
Wiki
?
Operational
Truth
?
Operational
eAcademic
Operational
AMIS (Student One)
?
Operational
Tracker
?
Operational
Network/Shared Drive
Operational
CloudStor
?
Operational
Survivor
?
Operational
TEDS Student Evaluation
?
Operational
Basware (Invoices)
?
Operational
Jedox (Foresight)
?
Operational
Calumo
?
Operational
HRIS
Operational
Curriculum Management System (MQCMS)
?
Operational
Discoverer
Operational
Workday
Operational
Research Hub (click to expand)
Operational
Pure Research Management System (RMS)
?
Operational
Research Reporting
Operational
Animal Ethics, Biosafety Management and Human Ethics Management System
Operational
Research Animal Management System
Operational
Contracts & Legal
Operational
Research Partnerships
Operational
Research Portal
?
Operational
Ask.mq
?
Operational
Google Apps
Operational
iLearn
?
Operational
iPrint
?
Operational
MQ Websites
?
Operational
OneHelp
?
Operational
OneNet WiFi
?
Operational
OneNet Wired
?
Operational
Eduroam
?
Operational
OneID
?
Operational
Webforms
?
Operational
Telephony
?
Operational
Network
?
Operational
MultiSearch
Operational
OneNet Anywhere
?
Operational
Salesforce
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.